Review Time
I fell victim to a scam involving a seller for over $170 USD and opened a dispute with the payment platform. After reading reviews, it was clear they are not reliable. However, the platform has only granted me a partial refund for items I never ordered or received. I've been a loyal user for over 20 years and provided all necessary documentation, including proof that the tracking number was invalid. Any emails I attempted to send to the seller were returned as undeliverable. I urge anyone considering a purchase from this seller or similar ones to think twice; they falsely claimed I refused my order, which is completely untrue as I received nothing.
I had issues ordering a pair of trainers that I needed by the 28th. If I had ordered tonight, they would have arrived. I attempted to use a payment service, which charged me £30 but then crashed, meaning my order wasn't processed and I haven't been authorized to get my money back. Now, I'm unable to make this order, and the situation has caused me significant difficulties as these were intended as a gift. I'm stuck.
The payment platform has become quite disappointing. I used it because it used to help manage unreliable sellers, but now it seems to support them instead. Some sellers sign you up for subscriptions without consent and just take your money. I'm planning to transition to a different payment method in the future.
I ordered an item online, paying with the payment platform for security. The item didn’t arrive, and when I contacted the seller, they claimed it was delivered. The tracking information was unhelpful, and I only discovered it said delivered by chance. After several emails, my claim was denied because the seller insisted it was delivered. I have no proof or details about the delivery service, so it seems the platform is just taking the seller's word. I've encountered multiple reviews indicating this seller is a scam, and I'm frustrated that the platform is endorsing such an unreliable company. I will be more cautious with online orders moving forward.
I'm very thankful for the payment platform. I use it for all my purchases, and any issues are resolved quickly. A retailer lost five of my orders totaling nearly $2000, and after submitting a claim, I received my money back within a week. I've never been denied a refund, and as someone with a disability who shops online, it feels reassuring to know I have support regarding my finances. I believe everyone should use this service; it's clear in its communication and easy to navigate.
I was deceived by a seller for over $170 USD and opened a dispute with the payment platform after reading reviews indicating they're untrustworthy. Unfortunately, the platform has only offered a partial refund for items I neither ordered nor received. I've been using the service for over 20 years and provided all the necessary emails, showing that the tracking number was invalid. Any further emails I tried to send to the seller bounced back as invalid. I urge anyone reading this to avoid purchases from this seller; they falsely claimed I refused my order, which is untrue as I received nothing.
I'm extremely disappointed! I ordered nesting coffee tables, expecting a wood-like color, but received white marble-like tables instead. A lengthy 3-week communication ensued, during which I had to repeatedly explain and provide evidence of their error. They finally agreed to refund my money if I returned the wrong items, but I had to cover the return shipping costs. I felt like I was communicating with a robot rather than a human, and my rights were not protected at all. I won't trust them again!
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