paymentcloudinc.com

4.5
4.5 Based on 778 reviews

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Average Rating

4.5

/
5

778 Reviews

5 Star
85%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
10%

All Reviews

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Review Time

Grateful Daze
Melissa is absolutely amazing to work with! She is incredibly organized, concise and has communicati

Melissa is absolutely amazing to work with! She is incredibly organized, concise and has communication skills that make her enjoyable to talk with. Melissa makes the process quickly and seamless!!

5
Date of experience: Jan 26, 2026
MP78
An incredibly supportive team!

This team is truly amazing in their support! I was connected with a representative who did EVERYTHING possible to help me get started. It required considerable effort, but the outcome was definitely worth it. They consistently strive to support your business in the future. I am extremely pleased with the risk management team and their swift responses, along with the underwriters and the representative's remarkable patience with me. If you have a legitimate business doing positive work, this service will definitely ensure you get paid and supported.

5
Date of experience: Jan 13, 2026
Çağsan Özbek
They are terrible

They are terrible! They take A LOT of fees which are not even listed on the contract. They counted everything more to get higher fees, stay away from them!

1
Date of experience: Oct 16, 2025
customer
Excellent communication and clear…

Excellent communication and clear instructions. Wonderful representatives made the experience positive as well.

5
Date of experience: Oct 15, 2025
Very happy with PaymentCloud…

I've been very happy with PaymentCloud service for several years now. Ciara in the customer success department is extremely responsive and knowledgeable in taking care of customers.

5
Date of experience: Oct 15, 2025
Natalie Johnson
Everything seemed fine until setup then…

Everything seemed fine until setup then I was suddenly told about monthly fees that were never mentioned before. When I brought it up, I was just told to check the contract. That kind of cost should've been clearly explained before I handed over all my company's info. Felt a bit misleading

3
Date of experience: Oct 14, 2025
Michael
Melissa Daleske Is one of the best…

Melissa Daleske Is one of the best people i have worked with, the attention and fast response is so impressive. She could help with an issue that comes up!

5
Date of experience: Oct 06, 2025
John Bajor
Melissa Daleske has been the best part of working with Payment Cloud

Melissa Daleske has been the best part for us in working with PaymentCloud. From the initial point of contact we were treated as a partner, not a 3rd party company that signs you up once and never talks again. I'm grateful for the amazing communication with the company and Melissa; they work well, will help you grow, and you'll be thankful you chose this company. Highly recommend working with Melissa 10/10 John Bajor1 year review

5
Date of experience: Oct 02, 2025
Richard Swaffer
Give Payment Cloud a go!

Nathan really went to work for me. My business threw a bit of a curve ball but Nate and the Payment Cloud folks were awesome. Would highly recommend!!!

5
Date of experience: Oct 01, 2025
Quincy white
We applied with our business and was…

We applied with our business and was Instantly rejected. We have never borrowed before. Been in business for over 5 years. Only do government contracts. We make over 45,000 per month. They never checked our info. What a joke

1
Date of experience: Sep 27, 2025

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