payneglasses.com

4.7
4.7 Based on 1.0K reviews

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise. We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—w...

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Average Rating

4.7

/
5

1.0K Reviews

5 Star
85%
4 Star
7%
3 Star
3%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Jomary Guerrero
I love the selection and they arrived in good time but they were not the prescription I ordered. Thi

I love the selection and they arrived in good time but they were not the prescription I ordered. This happened with my child's and my glasses. The prescription I put it was correct but what I received was way off. I had to get my child's and my eyes recheck and when they checked the prescription on the glasses they realized that what was prescribed and what I received were totally different. I sadly will never order my prescriptions glasses from Payne again they lost my trust.

1
Date of experience: Feb 27, 2026
Sandy Hefner
I recommend Payne Glasses LLC!!! I got my first pair of glasses that is the adorable hearts on my fr

I recommend Payne Glasses LLC!!! I got my first pair of glasses that is the adorable hearts on my frames. I love them 😍 and am all ready getting compliments on them!!! I see so much better with my new glasses!!! They made my glasses so fast and shipped them so fast !!! I definitely will rebuy next time I need new glasses!!!

5
Date of experience: Feb 20, 2026
Robert Lane
I had to return my glasses not realizing I screwed up the input of the prescription. Payne Glasses t

I had to return my glasses not realizing I screwed up the input of the prescription. Payne Glasses took them back, confirmed the right prescription and sent me a new pair! Couldn't ask for more. Thank you for the great service. I love my new glasses.

5
Date of experience: Feb 07, 2026
Corey Nile Wingard
I am now the proud owner of at least 10 pair of progressives from Payne. I was an optician for over

I am now the proud owner of at least 10 pair of progressives from Payne. I was an optician for over 32 years and have always been very picky about my eyewear. Having been in the business I put only the best lenses on my face. They must be a digital progressive, transitions and have the best anti-glare coating. I have had no problems with any of my orders. I love my frames and the lenses give me perfect vision ( of course I have had the Rx checked for accuracy, still have many friends in the business) spot on perfectly placed in relation to my pupillary distance. The price is so very right for the quality as well! I will be a Payne optical customer forever!

5
Date of experience: Feb 01, 2026
Eva Fordiani
Snazzy frames styles and I was impressed by the low costs! After ordering my first pair, literally

Snazzy frames styles and I was impressed by the low costs! After ordering my first pair, literally within minutes I received an email that production had begun on my order. So impressed and can’t wait til they arrive!

5
Date of experience: Jan 31, 2026
Steve
Payne Promised a Refund But Kept My Money

I paid Payne Glasses $203 and 6 days after I returned the glasses, they are refusing to refund me. They promise me a full refund but refuse to give it. Now, I am uncertain if they will refund me. When I asked for a follow up to correct my glasses Payne refuse to help me even-though the wrote my satisfaction is their main concern. With no reply to my requests, that was a lie and a rip-off.

1
Date of experience: Jan 31, 2026
silvia pugia
It was good to get help right on line…

It was good to get help right on line while I was ordering.

5
Date of experience: Jan 31, 2026
William O'Brien
As usual you guys made another great…

As usual you guys made another great pair of glasses.

5
Date of experience: Jan 31, 2026
Eva Fordiani
Snazzy frames styles and I was…

Snazzy frames styles and I was impressed by the low costs! After ordering my first pair, literally within minutes I received an email that production had begun on my order. So impressed and can’t wait til they arrive!

5
Date of experience: Jan 31, 2026
Valued Customer. Nancy Boudreaux
Me and my husband Love Payne glasses

Me and my husband Love Payne glasses. I have prob 8 pair .My hubby just ordered another pair. They are great. You won't be disappointed.

5
Date of experience: Jan 30, 2026

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Business Details

  • Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.

    We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.

    By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.See more

  • email help@payneglasses.com
  • call 4128002020
  • language https://www.payneglasses.com

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