Review Time
There was a time when using this service felt secure for transactions and funds. Now, if you become a victim of a scam, the company tends to favor the vendor, leaving you responsible for charges despite a clean history. The security of your account and credit card is questionable with this service. I would rate it zero stars if I could.
I used to enjoy this service, but now they complicate account verification with confusing processes. I have a brain injury, and normally I manage such tasks, but this has become overwhelming. I've had to close my account due to the stress it caused. It's disappointing to see how poorly they handle customer support, and I feel frustrated to the point of depression because of it.
I was charged twice for an in-game credit purchase due to a glitch in the vendor's system. Despite providing all necessary information to the resolution center, they closed the case in favor of the vendor, stating there was no misrepresentation. Now, I can't even close my account due to unexplained limitations. It seems they no longer prioritize buyer protection, making it difficult to get help when needed.
There was a time when using this service felt safe for transactions, credit cards, and money. Now, if you fall victim to a scam, the company tends to favor the vendor, leaving you to deal with the charges, even when your history shows no prior dealings with them. Your account and credit card security are at risk with this service. I would give it zero stars if possible.
I used to have a much better opinion, but after trying to use their buy now, pay later option and being denied due to an inadequate salary, my view has changed. If negative ratings were possible, I would choose one. I recommend looking into alternative options for financing.
I was charged by a vendor after canceling my membership, without any notifications about upcoming payments. When I disputed the transaction, the service sided with the vendor despite their own policies. It's hard to see the value of using this service when buyer protection seems nonexistent.
I contacted the company after my package wasn’t delivered, although tracking claimed it was. They directed me to the seller, who ignored me. The proof they provided was questionable, and when I disputed the delivery, they closed the case without my refund. I never received the package.
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