Review Time
Ordered a gaming screen in time for xmas smoothe delivery service! Unfortunately the screen began to malfunction in January- I got in touch with customer service, via email, who where amazing. After trying to source a replacement unfortunately the same screen could not be sourced however the team at Pay Smart offered an alternative (i did pay an additional £27.99 to recieve the same size screen but a far better model) collection of the old screen was organised by Pay Smart with no charge as well as the smooth order of the new screen. The best customer service experience I have had by miles! Brilliant team keep up the work i will have a very happy 12 year old again 😀
Ordered a gaming screen in time for xmas smoothe delivery service! Unfortunately the screen began to malfunction in January- I got in touch with customer service, via email, who where amazing. After trying to source a replacement unfortunately the same screen could not be sourced however the team at Pay Smart offered an alternative (i did pay an additional £27.99 to recieve the same size screen but a far better model) collection of the old screen was organised by Pay Smart with no charge as well as the smooth order of the new screen. The best customer service experience I have had by miles! Brilliant team keep up the work i will have a very happy 12 year old again 😀
Customer service was shocking I work 5 days a week when I tried to say a time they wouldn’t allow it so had to cancel 2 deliveries with them also the delivery me were shocking they said we can’t get the sofa on they said we can leave it outside bearing in mind the weather was absolutely shocking that day rain all day I said you can take it back as I’m not accepting a wet sofa they quickly changed their mind and started to open up the boxes with the sofa in and managed very easily to get it into my home and lastly when I got home from work there was loads of big boxes just left in my garden blocking the front door absolutely disgusting I’ve got photos to prove this as well
I can’t thank Grace enough who has guided me through the process for returning my sofa Communication was all WhatsApp however she has made me feel comfortable and did not judge me for my mental health issues i made her aware of . She listened and has kept me informed every step of the way . Grace has exceptional customer service and listening skills , it was a privilege and pleasure to communicate with her when I was at my most vulnerable. Thank you Grace
Claim your business profile now and gain access to all features and respond to customer reviews.
From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.
fatmoose.co.uk
jacksonsnurseries.co.uk
evesleep.co.uk
northeastyardworx.com
rahbarugs.com
bluestone.ie
flobay.com
wholesaleledlights.co.uk
leroymerlin.pt
interflora.in