paytm.com

1.3
1.3 Based on 41 reviews

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Average Rating

1.3

/
5

41 Reviews

5 Star
5%
4 Star
0%
3 Star
7%
2 Star
0%
1 Star
88%

All Reviews

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Prakash Mohanty
Paytm service Pvt Ltd at Balasore location , hear very pethetic work culture, Specially Team leader

Paytm service Pvt Ltd at Balasore location , hear very pethetic work culture, Specially Team leader Debadata pati,he is harassing me ,as a new commer I am not getting any support from team leader,and also he is asking money for Poients .

1
Date of experience: Feb 22, 2026
Georgene Lewis
Unsatisfactory Service Experience

Living in Surat, I had a disappointing experience with two individuals who were not helpful. They took payment for installing a speaker but did not complete the job properly. Instead, they left stating they had other commitments. Their lack of assistance was frustrating, and I am seeking a proper resolution.

1
Date of experience: Dec 31, 2025
Clarence Howard
Disappointing Service Experience

I live in Surat and had a very frustrating encounter with two individuals who were not helpful at all. They took payment for installing a speaker but failed to do it properly and left, mentioning they had other plans. Their lack of support is unacceptable, and I want a satisfactory resolution.

1
Date of experience: Dec 29, 2025
Otis Parker
Frustrating Customer Service Experience

I had a terrible experience in 2018 and hoped things had improved, but the service remains disappointing. The customer care is inadequate, providing only automated responses. After trying the platform for payments and cashback, I found no solutions to my issues, leaving me feeling like my money was lost. A fraudulent company.

1
Date of experience: Dec 25, 2025
Ali Berg
Popular UPI Platform in India

5
Date of experience: Dec 02, 2025
Joel Ross
Loss from Gold Purchase

I bought gold worth a significant amount and sold it for less, resulting in a loss. Now my balance is zero, and I feel cheated.

1
Date of experience: Nov 29, 2025
LP47
Request for Refund

I'm expressing my frustration as the support options provided are ineffective. I canceled a ticket directly with the airline, which confirmed the refund was processed to the platform, but days have passed without receiving my money. This has been the worst service experience.

1
Date of experience: Nov 19, 2025
LaCachou27
Ticket Cancellation Issues

I booked a bus ticket from New Delhi to Jammu, but received a cancellation message shortly after. Despite raising this issue a week ago, there has been no response from the platform regarding my refund. Please expedite the refund process.

1
Date of experience: Nov 14, 2025
JackMateDong55
Transaction Issues

Earlier, the service was good, but now there seem to be issues with every transaction. Even after the merchant scanned the payment, the money was deducted without reaching them, which required me to file a complaint.

3
Date of experience: Sep 05, 2025
Justin H.
Satisfactory Payment Experience

Good payment.

5
Date of experience: Jun 15, 2025

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