Review Time
We use the 4.99 subscription and for most tournaments have to use a VPN to watch anything because it's being shown by a different provider in my country. Customer service is diabolical. What is the point of offering a service you mostly can't even provide because of licensing agreements in most European countries? Also, the coverage cuts back in after the ad breaks, half way through the leg. Every single tournament there is something with the streaming that goes sideways. Offer a good service, or offer nothing.
Legalised extortion.. Paid £49.99 annual membership to get darts tickets. Of course these were sold out! Then 12 months later, without any warning PDCTV take another £49.99. I tried to cancel membership but like others who have left reviews you are unable to do this. You then contact customer services who eventually get back to you to tell you that 1) No we don’t remind you of renewal (I wonder why that would be?) and 2) You’re not having your annual subscription back. So paid 2 lots of £49.99 and received in return absolutely sweet f&@$ all. Be very careful, their ridiculously unfair T&Cs allow them to literally do what they want. Shame the system doesn’t allow me to give zero stars.
Absolutely disgusting behaviour, as a disabled person I contacted them sometime ago asking them for help and advice before applying for tickets. Well guess what not even a reply thanks for your email. The last time I was able to go over 60-70% of customers in the disabled section we not disabled just using family disability cards to gain tickets. They don’t want to know anything but make quick money. They don’t give a Toss about disabled misfortune people DISGRACE.
I can't login to my account and their reset password option doesn't work. I've emailed numerous emails addresses of theirs with no response. No way to cancel my subscription so I'll have to contact my bank.Original reason I joined was to get early tickets, I set the reminder options but never received it. Tickets were sold out before I had chance to book. I want a refund really, they have been shockingly bad.
We use the £4.99 monthly subscription and it’s ok if you’re a darts fan. Had an issue with payment and had to write a fiver off twice. It’s true what people say customer service is non existent.In between games it’s 2 minutes 40 odd seconds of the view from a drone flying around some random german town.Very very weird. But I’m a darts fan and am grateful someone is showing these tournaments all beit amateurishly. It’s better than nothing.
Upgraded to 3 stars as this was finally sorted but required me to reregister. This was ok until today. Tried to log in and got a 'username or password incorrect'. Emailed customer service and got a reply saying they had a server update and I would need to reset password or re-register. Password reset doesn't work, I have not attempted to re-register as that is unlikely to link to the subscription I paid.Have emailed again requesting it is resolved or refunded.
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The Professional Darts Corporation is a professional darts organisation in the United Kingdom, established in 1992 when a group of leading players split from the British Darts Organisation to form what was initially called the World Darts Council.
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