pelago.com

4.5
4.5 Based on 101 reviews

A travel experiences booking platform by Singapore Airlines. Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As pa...

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Average Rating

4.5

/
5

101 Reviews

5 Star
73%
4 Star
16%
3 Star
3%
2 Star
3%
1 Star
5%

Filtered Reviews

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Review Time

Stuart Laubstein
Great service

Great service. The person was excellent and it was easily worth the small fee, It was very professional through the whole process. Good communication and easy to book.

5
Date of experience: Jan 15, 2026
Abhinav Singh
I purchased an eSIM (cheapest among…

I purchased an eSIM (cheapest among it's peers) from Pelago for my trip to Thailand. It had excellent reception throughout my entire trip, and the validity was sufficient that I didn't encounter any problems. 💯 Highly recommended.

5
Date of experience: Jan 13, 2026
Julia Huynh
Very comfortable n convenient service

5
Date of experience: Jan 05, 2026
Guoxian Tham
Great service

Engaged a total of 3 different companies - Hong Kong K&T Easy Tour, Amazing Shanghai Trip, Shanghai Advisor Tour - across 6 different services (2 x airport transfer and 4 tours). Overall great coordination and timeliness in the follow-ups and even when tweaks have to be made.

5
Date of experience: Jan 01, 2026
Jackson Liu
No customer service

I sent email request to Pelagic at Dec 2025 for complaint still no response received .

1
Date of experience: Dec 28, 2025
Nikunj
Excellent value offers and services on…

Excellent value offers and services on the Pelago platform, not just for Singapore but for other ASEAN countries as well. Transactions were smooth and customer support has been fantastic. No problem at any attractions we went with Pelago tickets.

5
Date of experience: Dec 26, 2025
Anita
Surabaya trips

I used Pelago for 2 of my trips in Surabaya, and everything were taken care off. They were accommodating, respectful, and went above and beyond to make our experience worth remembering!

5
Date of experience: Dec 26, 2025
Darul Abdullah
It is convenient

It is convenient, reasonable and have many options!

5
Date of experience: Dec 25, 2025
Lota Averion
eSIM is very easy to use and the…

eSIM is very easy to use and the connection is very good

5
Date of experience: Dec 25, 2025
Mukesh Ahuja
Ease of booking

Ease of booking, great offers

5
Date of experience: Dec 24, 2025

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Business Details

  • A travel experiences booking platform by Singapore Airlines.

    Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.

  • language https://www.pelago.com

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