Review Time
It's NOT actually a great company, they just have a monopoly over this specific service so it's not like someone other than Coral will provide it. This time the service went off without a hitch but other times, the reps are a no-show, or they can barely speak English, etc. It's best when they send their Filipino interns - they are welcoming and efficient. Not a fan of their Thai staff, sometimes so dour faced and only have very basic language proficiency for a job that requires higher level English.
Desapointing !Do not Buy this pass unless you travel within this month. Pelago Pass Singapore pass is waste of money. They calculate first redeam date as first boing date. but if we book early, lets say 2 months, some tikests can not able to redeam e tikets and they ask us to use Pelago Pass QR it self for those. but when you go to location after 2 months, those Pelago Pass QR are expired. HilariousSo form 6 Attractions you can only use 3. Hilarious. 3 wated due to unable to redeam
Overall it is pretty decent in purchasing and using the item bought from Pelago app. Just encountered two of the many nice purchased were not very easy to redeem and the instructions were unclear which I have forfeited them instead of asking for refund.
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A travel experiences booking platform by Singapore Airlines.
Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
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