pelago.com

4.5
4.5 Based on 101 reviews

A travel experiences booking platform by Singapore Airlines. Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As pa...

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Average Rating

4.5

/
5

101 Reviews

5 Star
73%
4 Star
16%
3 Star
3%
2 Star
3%
1 Star
5%

Filtered Reviews

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Review Time

Nana
It's a service provided by Coral which is cheaper to book direct with than on Pelago but... whatev.

It's NOT actually a great company, they just have a monopoly over this specific service so it's not like someone other than Coral will provide it. This time the service went off without a hitch but other times, the reps are a no-show, or they can barely speak English, etc. It's best when they send their Filipino interns - they are welcoming and efficient. Not a fan of their Thai staff, sometimes so dour faced and only have very basic language proficiency for a job that requires higher level English.

5
Date of experience: Feb 28, 2026
Sheela
Good coverage

Good coverage, I didn't had any issues.

5
Date of experience: Feb 27, 2026
Anton Fernando
Desapointing !

Desapointing !Do not Buy this pass unless you travel within this month. Pelago Pass Singapore pass is waste of money. They calculate first redeam date as first boing date. but if we book early, lets say 2 months, some tikests can not able to redeam e tikets and they ask us to use Pelago Pass QR it self for those. but when you go to location after 2 months, those Pelago Pass QR are expired. HilariousSo form 6 Attractions you can only use 3. Hilarious. 3 wated due to unable to redeam

1
Date of experience: Feb 27, 2026
Miss
Good but could be better

Overall it is pretty decent in purchasing and using the item bought from Pelago app. Just encountered two of the many nice purchased were not very easy to redeem and the instructions were unclear which I have forfeited them instead of asking for refund.

4
Date of experience: Feb 27, 2026
Dagmara Walkowicz
Everything worked well

Everything worked well. Great price of the esim for Singapore.

5
Date of experience: Feb 26, 2026
SD Pani
Had good trips in Australia with Pelago…

Had good trips in Australia with Pelago booking and local vendor tour was well organised with good brief and care .Pelaga staff help extended was in good level and prompt responses whenever seek help !

5
Date of experience: Feb 25, 2026
Amazing show!

5
Date of experience: Feb 24, 2026
Thuan Eng Tan
Reasonable price

Quick response

4
Date of experience: Feb 24, 2026
customer
Purchased eSIM for our Australia trip

Purchased eSIM for our Australia trip. Price reasonable and work well through out the trip. Set up instructions are clear.

5
Date of experience: Feb 23, 2026
Tony
Communicate well

4
Date of experience: Feb 23, 2026

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Business Details

  • A travel experiences booking platform by Singapore Airlines.

    Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.

  • language https://www.pelago.com

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