Review Time
Ordered and received the slim hatch light enzyme heritage jeans today. Order Number GE11744607323ES. Superb looking jeans and best of all, this time, they sent me the correct size. A few years back I ordered a pair of jeans size 31/30, instead I received a size 32/32. And so, I haven't bought any pepe jeans since. I'm back Pepe. Great jeans and delivered 6 days earlier than estimated by DHL. Top notch Pepe.
Bought 2 pairs of Pepe jeans after less than a year one pair fell apart at the seams, I contacted customer services by email twice with no reply, I liked the jeans but after the poor customer service I won’t be buying Pepe again.Graham.
Ordered and received the slim hatch light enzyme heritage jeans today. Order Number GE11744607323ES. Superb looking jeans and best of all, this time, they sent me the correct size. A few years back I ordered a pair of jeans size 31/30, instead I received a size 32/32. And so, I haven't bought any pepe jeans since. I'm back Pepe. Great jeans and delivered 6 days earlier than estimated by DHL. Top notch Pepe.
Very disappointing first experience with the quality of Pepe Jeans.I purchased a pair of Hatch jeans in summer 2025. After only about six months of very normal use — roughly once a week to the office — the jeans have already started ripping and will likely be unusable after a few more wears. This is by far the worst durability I have ever experienced with a pair of jeans.I contacted customer service, but my claim was rejected. I was told that because the purchase was over six months ago, the fault should have appeared immediately and that the issue is likely due to “excessive use.” Wearing jeans once a week to the office is hardly excessive.I bought Pepe Jeans because of their reputation as a proper jeans maker and because I had heard they manufacture jeans for other brands such as Hackett, which in my experience are very durable. Unfortunately, this pair lasted barely half a year.Nice design, but extremely poor quality and disappointing customer service.
The delivery date was supposed to be 18th and its 26th now and I still haven’t received my order as despite being home the delivery guys have been saying attempted delivery while posting my letters in the mail box. I couldn’t even track my order right. I completely missed the date of event to wear them as well. Really disappointing in terms of shipping
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