Review Time
It took me weeks to get any valid response to my questions around when I would receive my order and it's tracking information. I had to go via PayPal in the end and finally got the correct tracking number.It arrived today... Absolutely awful. I believed, from the website information that the rug would be woven in wool/fabric. How wrong I was. It looks like it has been printed on. Bits of colour are missing and as I had my black and white tuxedo cat made, it is VERY obvious.It was supposed to be a birthday gift for my son, however it's so cheap and tatty looking, there's no way I can possibly give it to him as a present.
It took me weeks to get any valid response to my questions around when I would receive my order and it's tracking information. I had to go via PayPal in the end and finally got the correct tracking number.It arrived today... Absolutely awful. I believed, from the website information that the rug would be woven in wool/fabric. How wrong I was. It looks like it has been printed on. Bits of colour are missing and as I had my black and white tuxedo cat made, it is VERY obvious.It was supposed to be a birthday gift for my son, however it's so cheap and tatty looking, there's no way I can possibly give it to him as a present.
If I could put zero stars I would. Ordered a hand crafted tufted rug off my dog and when it came it was a cheap printed rug. After messaging them I was to return it to get a refund and show proof off tracking number which I did and sent it to the address THEY said and now they have the so called rug and I’m not getting a refund . They are thieves got rug back and I’m out off pocket. AVOID AT ALL COSTS. Cheap Chinese rubbish
If I could put zero stars I would. Ordered a hand crafted tufted rug off my dog and when it came it was a cheap printed rug. After messaging them I was to return it to get a refund and show proof off tracking number which I did and sent it to the address THEY said and now they have the so called rug and I’m not getting a refund . They are thieves got rug back and I’m out off pocket. AVOID AT ALL COSTS. Cheap Chinese rubbish
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We are a Pet Brand in the US that makes high quality custom pet art for your fur babies. All of our art is made digitally by a real artist.
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