Review Time
I registered on phonepay business 3 months ago, after registered agent was visited after one for verification of documents but as per phonepay policy he need to visit within 24 hours to verify of documents, the agent visited my office and he was verified my all documents and he asked me that my business account will activate after 4.5 hours but after 2 months passed my acount still not activate and he is not picked my call also, very poor service provided by phonepay business team support. I give 0 rating
It has been almost 15 days since we applied for your payment gateway. At first, no one contacted me for several days. Then, one of your agents contacted me they have been asking for a new document every other day. I rate your onboarding process 0 stars!!
⭐ 1 Star is generous.It has now been ONE MONTH since I received a QR code payment through PhonePe and the money is still missing. Not delayed. Not “processing.” Missing. 💸Trying to contact support? Welcome to the PhonePe Escape Room.📞 Call the helpline → IVR loop → disconnected.💬 Try the in app chat → frozen screen → no resolution.📧 Email address to complain? Apparently that is top secret.For a company handling people’s money, the complete absence of real human support is beyond ridiculous. It is like shouting into a digital black hole.And when my son tried to help and called from a non registered number? he was told they can only speak to the registered phone. Fine. Except the registered phone gets you stuck in the same useless automated maze. So what exactly is the solution here? Manifest the money back? 🔮This has caused serious stress for me - a 75 year old lady. We are not talking about pocket change. We are talking about trust. And right now, there is none.Here is where this goes next. If this is not resolved immediately, you will be hearing from my lawyer. I am prepared to escalate this formally and legally. 🧾⚖️Never again PhonePe. I will not be using this service in the future, and I would strongly caution anyone thinking about trusting them with their money.Do better. Or be prepared to answer for it.
I registered on phonepay business 3 months ago, after registered agent was visited after one for verification of documents but as per phonepay policy he need to visit within 24 hours to verify of documents, the agent visited my office and he was verified my all documents and he asked me that my business account will activate after 4.5 hours but after 2 months passed my acount still not activate and he is not picked my call also, very poor service provided by phonepay business team support. I give 0 rating
bad service see this tickets they will not respond Ticket ID: 72596911 PhonePe PG | Unable to receive payments#7259691105 Nov 2025, 12:36 PMBeing ProcessedTicket ID: 73115816 PhonePe PG | Unable to receive payments#7311581612 Nov 2025, 03:38 PMIssue ResolvedTicket ID: 73004581 Account activation request- PG#7300458111 Nov 2025, 11:20 AMIssue ResolvedTicket ID: 73027776 PhonePe PG | Unable to receive payments#7302777611 Nov 2025, 04:03 PMBeing ProcessedTicket ID: 73004616 Enable payment instrument request- PG#7300461611 Nov 2025, 11:21 AMIssue escalated
never take pahone pe payment gateway they will not give proper guidence and support i lost 10 days for this all ticket i just riced they will not respond well Ticket ID: 72596911 PhonePe PG | Unable to receive payments#7259691105 Nov 2025, 12:36 PMBeing ProcessedTicket ID: 73115816 PhonePe PG | Unable to receive payments#7311581612 Nov 2025, 03:38 PMIssue ResolvedTicket ID: 73004581 Account activation request- PG#7300458111 Nov 2025, 11:20 AMIssue ResolvedTicket ID: 73027776 PhonePe PG | Unable to receive payments#7302777611 Nov 2025, 04:03 PMBeing ProcessedTicket ID: 73004616 Enable payment instrument request- PG#7300461611 Nov 2025, 11:21 AMIssue escalated
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