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photo-me.co.uk

photo-me.co.uk

1.8
1.8 Based on 121 reviews

Photo-Me has been the market leader in photographic ID for over half a century. The iconic brand known to the British public for its unique visual identity has become synonymous with self-service photo booths. Photo-Me booths provide HMPO-verified photogr...

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Average Rating

1.8

/
5

121 Reviews

5 Star
16%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
79%
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All Reviews

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Review Time

Darvin B.
Avoid this service at all costs.

This service is not worth it; you pay and can't even download the picture. Additionally, the service for renewal does not allow code entry. To avoid frustration, it's best to steer clear of this option!

1
Date of experience: Jan 18, 2026
NP
Greetings from a resident of Tamil Nadu

Greetings, I am a resident of Tamil Nadu, specifically from the Nilgiris district. My hometown is located in the Gudalur subdivision, near the Aiyravelly temple. I appreciate your attention and will provide my identification details for further communication. Thank you!

5
Date of experience: Dec 21, 2025
Job
Greetings from a resident of Tamil Nadu

Greetings, I am a resident of Tamil Nadu, specifically from the Nilgiris district. My hometown is located in the Gudalur subdivision, near the Aiyravelly temple. I appreciate your attention and will provide my identification details for further communication. Thank you!

5
Date of experience: Dec 20, 2025
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Vince Baker
Completely ineffective

Completely ineffective. I couldn't download the digital photo at all.

1
Date of experience: Dec 10, 2025
Arnold Butler
Utterly frustrating device

An utterly frustrating device. This annoying contraption is not suitable for its intended purpose. It never accepts any photo as valid, leaving you to either gamble with it or use an app or visit a studio.

1
Date of experience: Dec 09, 2025
Ace Barnes
Terrible experience

Terrible experience. They charge excessively for basic photos and misleadingly label them as 'digital photos' that can be downloaded, yet fail to mention that downloading is not possible. The digital code only functions on government websites, which is very misleading. Avoid this service.

1
Date of experience: Nov 18, 2025
Joelle Patterson
Subpar service

They promise a VAT receipt via email but fail to send one. The customer service is poor, and their attitude is unprofessional.

1
Date of experience: Nov 12, 2025
Sylvie Sanders
No digital copy provided - Total scam

They do not provide a digital copy of your photo. I reached out via email, and they claimed they don’t have access to them, which is clearly false since they supply them to the government passport service. It's a total scam.

1
Date of experience: Nov 03, 2025
Gwendolyn L.
Confusing options available

Confusing options available. I paid a fee but couldn't access the soft copy of my picture.

1
Date of experience: Oct 20, 2025
Mina Walker
Difficult to operate

The machine is difficult to operate. It repeatedly rejected my card and ultimately charged me more than expected. The entire process took about 15 to 20 minutes.

1
Date of experience: Oct 02, 2025
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Business Details

  • Photo-Me has been the market leader in photographic ID for over half a century. The iconic brand known to the British public for its unique visual identity has become synonymous with self-service photo booths. Photo-Me booths provide HMPO-verified photographic ID and seasonal fun photos to over 8 million customers a year. A network of more than 3,700 photo booths across the UK receive ongoing maintenance by our expert team of engineers.See more

  • email callcentre@Me-Group.com
  • call 08000356600
  • language https://www.megroup.uk/

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