phs.co.uk

4.6
4.6 Based on 101 reviews

phs Group are the leading hygiene services provider in the UK, Spain and Ireland. With over 120,000 customers over 300,000 locations, supporting everything from restaurants to offices, and from hospitals to schools, we meet the needs of up to 100 million ...

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Average Rating

4.6

/
5

101 Reviews

5 Star
88%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Lauren Toulson
My experience so far has been great, I have had Kate B take care of my quote, she’s shown great pati

My experience so far has been great, I have had Kate B take care of my quote, she’s shown great patience and has answered every question I’ve had, she has called when arranged and followed up with emails too.

I’ve decided to go ahead and start my services with PHS

Thank you for your help Kate

5
Date of experience: Feb 26, 2026
Annette Beckett
PHS waste bags put in a skip in front of my door. I have a cat and also children who visit the prope

PHS waste bags put in a skip in front of my door. I have a cat and also children who visit the property also i have arthritis and mobility issues that may make fall into YOUR WASTE. 49A buckley lane farnworth bolton BL49PF. I managed pubs for over 20 years before i was married Annette louise birdsell.

1
Date of experience: Jan 31, 2026
Armani Amani
Phs company has a really poor management our sanitary bins and clinical 240L bin doesn’t get emptied

Phs company has a really poor management our sanitary bins and clinical 240L bin doesn’t get emptied it will take PHS 2 months to do their job while charging us for a weekly service. Our sanitary bins they were left for over 3 months maggots started coming from them. I have requested all our contracts to be reviewed as I have no faith with this company

1
Date of experience: Jan 29, 2026
Caroline R
Excellent Customer Service

Value for money and efficient admin back-up, thank you Holly B for all your help.

5
Date of experience: Jan 29, 2026
Bhupinder Kaur
Contract amend

Jabin was really helpful and very professional Great service !

5
Date of experience: Jan 29, 2026
Martyn
Helen Ryan 5*

Helen Ryan has been efficient and prompt within all communication and instrumental in the decision to move our current services to PHS. Friendly and helpful whenever needed.

5
Date of experience: Jan 29, 2026
Sam Robins
We have been using the phs group for…

We have been using the phs group for many years and it was time we updated our services. from the off Callum Hughes was very helpful and very quick to understand our new needs. Unfortunately, I was then off work for 10 weeks due to injury. but when I returned Callum was very quickly able to get the ball rolling. Very grateful for his patience.

5
Date of experience: Jan 29, 2026
LYNN WILSON
Kirsty Ward

Kirsty, Was very informative and helpful with our requirements.

5
Date of experience: Jan 29, 2026
joanne lincoln
I had contacted PHS Group to get some…

I had contacted PHS Group to get some costings for sanitary provisions at our offices. Saffron was extremely helpful and supplied various options for us to make a decision. The costings were key and her assistance was great.

5
Date of experience: Jan 29, 2026
weareaddress
Holly B did an excellent job in helping…

Holly B did an excellent job in helping us find suitable options for our office, which includes refillable air fresheners which we've wanted for so long! Thanks Holly - great customer service. :)

5
Date of experience: Jan 28, 2026

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Business Details

  • phs Group are the leading hygiene services provider in the UK, Spain and Ireland. With over 120,000 customers over 300,000 locations, supporting everything from restaurants to offices, and from hospitals to schools, we meet the needs of up to 100 million people.

    Healthcare, washroom and floorcare hygiene are our business, and alongside our hygiene experts we have specialist businesses meeting the needs of specific businesses.

    Washroom Hygiene: Range of products to help manage hygiene levels in all washroom environments phs products include patented technology products serviced by phs personnel on optimised service schedules With our LifeCycle Strategy, we are leading the way in sustainable waste management by diverting our customers' hygiene waste away from landfill to Energy From Waste specialists who transform it into sustainable energy to power homes and buildings throughout the UK.

    Healthcare Hygiene: Collection and disposal of sensitive healthcare waste including nappies, dental waste, sharps, pharmaceuticals and even liposuction fat We stay on top of all the legislative developments affecting your industry to provide you with expert advice on what you need to do to ensure that your business is legally compliant.

    Floorcare Hygiene: Solutions to trap dirt and moisture on floors range of products including mats, mops and integrated solutions laundry network underpins lift and lay service model our mats are made with ECONYL® yarn, so our mats are not only helping keep our customers floors clean, they are helping to clean up the oceans too.

    Consumable Hygiene: Our subdivision phs Direct provide a complete range of specialist consumables, from toilet tissue and other hygiene paper solutions to cleaning supplies and bags. With over 25 years of experience, our team can provide the expertise and know how to help save you money on your consumable spend. We deliver to your door within 48 hours, ensuring that our customers receive the highest quality products combined with the most reliable and efficient service.

    What makes phs different? At phs, we want to do the right thing for both our customers and the environment; providing sustainable solutions which lead the industry.

    We know these issues matter to you, and that is why we do it.See more

  • email press@phs.co.uk
  • call 02920809098
  • language https://www.phs.co.uk/

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