pierceduniverse.com

4.3
4.3 Based on 73 reviews

Largest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ea...

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Average Rating

4.3

/
5

73 Reviews

5 Star
81%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Lionel Carter
Impressed by the exceptional service.

I was truly impressed by the exceptional service. I ordered a couple of tapers (along with other items), but only one was delivered. It wasn't a major issue, as these things can occur. When I reached out via email to inform them, they not only sent another taper but also refunded the full price of the initial two! That's incredible! They really went above and beyond! Thank you very much!

5
Date of experience: Dec 02, 2025
Jayson T.
Absolutely Impressed

I was absolutely impressed by the level of professionalism. I ordered a couple of items but only received one. It’s understandable; these things happen. When I reached out via email, they not only sent out the missing item but also refunded the total cost of the two items! That’s incredible! They truly went above and beyond! Thank you so much!

5
Date of experience: Dec 01, 2025
Top Notch

If you're hesitating about making a purchase here, don't. Their jewelry is fantastic and the selection is extensive. They offer a wide range of jewelry and numerous titanium options. Their customer service is genuinely exceptional. Although returns are tricky, the support team has been very helpful when I was searching for a specific piece or when I accidentally made an error with my order. Their shipping options are excellent, with rates as low as $4 (7-9 days) for Canada and free shipping over $35 CAD. I'm thrilled to have them available for us in Canada!

5
Date of experience: Oct 09, 2025
Arabella Sanders
Outstanding Customer Support

I encountered some shipping issues, but the support team resolved everything promptly via email. Their customer service is outstanding, and they quickly addressed my concerns! I've never faced any problems with this brand, and I adore their jewelry! Highly recommend!

5
Date of experience: Jul 16, 2025
Joy Taylor
Let Down

At first, I was thrilled with everything. The quality seemed solid, and I was glad it wouldn’t rust. However, in less than two months, two pairs of earrings I bought broke. The stones fell out, a heart detached, and a stud broke off the post. Out of the four pairs I ordered, two were defective. Given the price, I expected better quality.

2
Date of experience: Jul 07, 2025
Ida Rogers
Excellent Support & Resolution

I faced an issue with two items I ordered, and the support team managed everything seamlessly. After explaining the issue, they were incredibly responsive and helpful. They promptly clarified the situation, offered to send replacements at no cost, and even confirmed they would test the items before shipping. It's rare to find such attentive and professional customer service these days — I truly appreciate their commitment to quality and customer satisfaction. I feel confident ordering from them again! Thank you once more!

5
Date of experience: Jun 10, 2025
Leonora B.
Frustrating Experience

I ordered a nose hoop, and the payment was deducted from my account. I’ve tried multiple times to reach out to the company but received no response. It’s impossible to create an account to check my order details. How do I get my money refunded?

1
Date of experience: May 15, 2025
Laura Walker
Exceptional Service

I had an issue with an order due to a mistake on my part. The response I received was understanding, and they offered an unexpectedly generous solution. They certainly didn’t have to provide any assistance, given it was my error. Since 2020, I’ve recommended this site to friends and family who admire my unique jewelry, and I will continue to do so!

5
Date of experience: Apr 08, 2025
Fantastic Customer Service!

They responded quickly when I ordered the wrong gauge and were very helpful. The service and quality are exceptional; this is the only place I buy my body jewelry!

5
Date of experience: Mar 28, 2025
elian24
Unmatched Customer Service!

Absolutely the best customer service! I exchanged items twice without any issues! The piercings are adorable and of good quality. I love this company and will definitely order again and again! 🫶🫶🫶🫶

5
Date of experience: Mar 26, 2025

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Business Details

  • Largest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ear Plugs & Tunnels, Threadless Jewelry & Septum Rings.

  • email info@pierceduniverse.com
  • language https://pierceduniverse.com

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