Review Time
Nik was very professional, responsive, and helpful in my rental process. Moving from abroad is hard so it was great having someone help streamline the rental process for me. He was quick and diligent with moving things forward. Highly recommend and getting in touch with him!
I found one of their flats on SpareRoom and their agent Vivek helped me through the rental process. Everything went pretty smooth, but Pisoria could’ve been a bit more responsive regarding everything. Overall, a positive experience.
Like many of us I had an ok experiencing signing up. They were amazing when it came time to confirm me to sign. But like other people have mentioned once you sign you are on your own.Pisoria has one of the worst customer service ethics I've ever come across.As a company they are neglectful and they really don't care about anything but money.My flatmate and I reached out to them via email since October and have been ignored to this day and we moved out last month (everything was broken before I moved in). - They canceled the cleaner that barley came on every two weeks and continued to charge us. We only found out because my flatmate called the landlord and they said that this "Alex" person told them they would save money by cancelling but we were never notified when we confronted them about it that's when they started to ignore us. We were charged throught for a cleaner that never came. I put my notice in and they responded by continuing to ignore us but serving my flatmate with notice to leave the same time as me.- I Would recommend that you only speak to these people via email to have what they say as proof in writing so that they don't lie on you. - They will do whatever they want, scheduling "investigations" without giving you the reason but coming in whenever they please.- When it came time for viewings that was even more ridiculous. They sent someone called Anthony who only gave us the legal 24 hours notice for one viewing. One time he confirmed a 6 o clock viewing and showed up at 7 with no notice at all. Again TERRIBLE customer service. To this date they have not reached out to myself or my flatmate about the services in our MA that are contractually meantTo be there but they don't provide. Nothing about the money they owe us but will expect you to follow the rules. I've put a full complaint through the property redress scheme everything mentioned here. DO NOT SIGN WITH THEM
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Pisoria offers flats and flatsharing accommodation across London.
Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee.
- All bills are included;
- All properties come with fast-speed wifi broadband;
- All properties have a cleaning service;
- Additional furniture will be added at your request;
- Most flats come with a wall-mounted flat screen TV;
- No need to use an estate agent, so no need to pay a finders fee.See more
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