Review Time
The owner of this company is a joke. I ordered a harness for my pitbull and it broke four days after wearing it. Her excuse was that it was a walking harness not one that you can put your dog outside on a chain. My dog wasn’t even one years old when it broke, the reason she does not want to help is because my husband got mad and raised his voice because he was upset for wasting almost $200 on a harness that broke with four days. I did apologize to her right away for him, raising his voice once, but she went ahead to lie that he cursed at her . We wanted our money back, but she denied it so much for her customer satisfaction guaranteed policy. So we finally sent the harness back for her to repair it that she suggested, and she refused it and returned it back to sender, which we still haven’t received now 4 months but she lied to the Better Business Bureau that she never received it . Shame on you pitbull Gear. This is how you treat your customers! You need to stop lying that my husband cursed at you you keep telling that lie and it’s not true, he was mad and said this is bullshit. Is that what you are referring to curse? Stop lying, I have the receipt with the tracking number and it showed you did receive my harness that we paid for almost $200 so again you are lying. You received this sometime in December and refused it and returned back to sender which we never got back.you keep telling lie after lie. And if you refuse it and returned it back to sender, you would not know what was in the package if there was an order number and name in there, would you now? My name and address was on the package so you knew exactly who it was from because we were going back-and-forth about this issue. You are very deceiving and manipulative and I will never do business with you again.Bestia is my new go to for my dog. You keep stating that my husband cursed you, that is not true! He raised his voice and said bullshit, so stop making stories up! I do have the receipt that shows that your business did receive the harness but you refused it.I never said it was in your possession, I said that tracking showed it did reach your address of business but it was refused and sent back. I am waiting for a call back from USPS as of today. All I ever wanted was our money back and when you refused that I sent the harness back for repair.
I have been dealing with this company for years. And, there is a reason for that. Quality and excellent customer service.Yesterday (April 30, 2024), I received a call from the company confirming that I placed an order and to ensure that there was no credit card fraud, due to me inputting my CVV code incorrectly. Now, here's the best part of the story. Even though I entered my CVV code incorrectly, my charge went through! But, I was being called to notify me that they wanted to protect me and would not accept the money unless I provided them a verbal confirmation. I mean, who does that?! Typically, if a company can obtain money from you, they keep it. They NEVER concern themselves with protecting the consumer on the front end of a transaction. But, Connie, at Pit Bull Gear does! Now, that's what I call a reason to continue to be a LOYAL customer with this company. As well, you cannot beat the quality and craftsmanship that goes into each piece they create. Pit Bull Gear custom makes each dog collar I purchase. And, it is worth it! If you are a 'Human' to a dog and you want to give them the VERY best, look no further! You have found the right company.Thank you for going the extra mile Connie! :)
Great business! I needed a strong and heavy leash for my Corso. At a little over a year old, he weighs more than I do and it was getting hard to control him on our walks. This leash exceeded my expectations by a mile. It is almost too big and heavy for right now but I still love it. The handle and the chain are top quality and I will be using it for our winter photo shoot! They also sent a hand written note, along with a discount code for future purchase!
I bought a custom collar for my dog 2 years ago, it fit perfect and I have constantly received compliments on the handsome handmade leather collar. It's still in great condition. So I ordered 3 more custom collars for all my girls, custom with gemstones, pink gator and nameplates - absolutely gorgeous, excellent quality. I've shopped for other collars and found they were double the price and weren't made of leather, nor made as well. I highly recommend pitbullgear.com for custom leather collars for all dogs, not just pitbulls. (although they do look amazing on a bully dog)
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We are a Veteran Owned & Family operated business that was established in 2007. We have been making Leather items for Bully Breeds and XL Breeds for over 17 years. We specialize in making items that will hold up and last on strong breeds. From this we have grown to be a Premier Global Maker of Custom Leather Dog Collars, Leashes and Harnesses for all Breeds. We have built a strong reputable history over the years of making high quality products backed by exceptional customer service. Our Products are guaranteed to turn heads and built to last!
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