Review Time
I am extremely frustrated and disappointed with this company’s conduct. For months, I have been charged repeatedly despite not having an active subscription. Each time I contact customer support, I receive an apologetic email assuring me that they are “very sorry” and that the issue will not happen again — yet the unauthorized charges continue to appear again and again.
At this point, I no longer know who to turn to. My next steps will be to file formal complaints through both consumer protection authorities and legal channels. In my view, repeatedly charging my credit card without my explicit consent constitutes fraud and a serious breach of trust.
It is especially upsetting to discover that many other customers have reported experiencing the exact same issue for months. A company handling payment information has a responsibility to act transparently and responsibly, and this ongoing situation shows a complete failure to do so.
I strongly urge anyone considering this service to proceed with caution until the company takes real accountability and permanently resolves these billing practices.
I am extremely frustrated and disappointed with this company’s conduct. For months, I have been charged repeatedly despite not having an active subscription. Each time I contact customer support, I receive an apologetic email assuring me that they are “very sorry” and that the issue will not happen again — yet the unauthorized charges continue to appear again and again.At this point, I no longer know who to turn to. My next steps will be to file formal complaints through both consumer protection authorities and legal channels. In my view, repeatedly charging my credit card without my explicit consent constitutes fraud and a serious breach of trust.It is especially upsetting to discover that many other customers have reported experiencing the exact same issue for months. A company handling payment information has a responsibility to act transparently and responsibly, and this ongoing situation shows a complete failure to do so.I strongly urge anyone considering this service to proceed with caution until the company takes real accountability and permanently resolves these billing practices.
This company has charged my account multiple times even though I have clearly and repeatedly told them that I do not want any of their subscriptions, apps, or services.I have several emails proving that I asked for everything to be cancelled, yet they continued to withdraw money without my approval. This feels like an attempt to sneak charges through and hope they go unnoticed.Completely unacceptable behavior. Be very careful.
Absolute scam. Somehow they set up 2 different accounts despite me closing the account and still charged me $40usd. There is no way to cancel the account and customer service is ai. I am taking this up with my bank for a chargeback. Do not trial this nonsense, it’s rubbish.
The product is not only rubbish, but the company then took subscription money from my account after I cancelled it. I followed all the necessary steps to cancel my subscription; steps which are made very difficult to identify, which no doubt helps them avoid losing customers after the free trial. And yet still they took money and refused to engage with me to sort out the issue. Scammers.
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