planzer.ch

1.1
1.1 Based on 20 reviews

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Average Rating

1.1

/
5

20 Reviews

5 Star
0%
4 Star
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3 Star
5%
2 Star
0%
1 Star
95%

All Reviews

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Review Time

Hanne Christensen
Whenever Planzer is to deliver to my address they try to avoid it. They should not take on the deliv

Whenever Planzer is to deliver to my address they try to avoid it. They should not take on the delivery if they will not deliver. If 0 stars were possible, that would be my rating.

1
Date of experience: Feb 09, 2026
Hanne Christensen
Trives to avoid delivering to my address

Whenever Planzer is to deliver to my address they try to avoid it. They should not take on the delivery if they will not deliver. If 0 stars were possible, that would be my rating.

1
Date of experience: Feb 06, 2026
Package left on steps just off public…

Package left on steps just off public road instead of being put into my post box by main door 20 meters away.

3
Date of experience: Feb 04, 2026
Sheila Ott
3 failed deliveries/3 different…

3 failed deliveries/3 different vendors. 🥾Your gone! How is this company still in business in this country? Apparently we simply have to stop ordering from the companies that still wish to inflict this punishment on their customers.

1
Date of experience: Jan 13, 2026
Andrea Splendiani
They stole me 20chf

20chf extra for arranging a time slot (>16.30, was not met) and the time was not met

1
Date of experience: Dec 09, 2025
Alessandro
Absolute worst delivery service

Absolute worst delivery service. They keep dropping packages in front of my building, which is directly on a main, busy street. No surprise they get stolen.Icing on the cake? They mark the delivery as "delivered in a safe location".I sometimes wonder whether they do this on purpose, it makes absolutely no sense.

1
Date of experience: Dec 03, 2025
Perdana Sigit
If I could give zero, I will give zero.

If I could give zero, I will give zero. Hi Planzer, would you give me more info about my package with shipment number 440010970006659186? It said it was delivered, but it is not here. I tried to contact your customer service, but never being picked- up. This is just one among others of missing packages using your services (I could give you other shipment numbers if you want). Could you be responsive and responsible in doing your service? No need for explanation, but just deliver our package responsibly.

1
Date of experience: Nov 26, 2025
Doug Dean
Consistently Poor Service

Every time Planzer is supposed to deliver a package, something goes wrong and it is not delivered. Utterly abysmal service in comparison to FedEx, UPS and DHL. I will do everything possible to avoid using Planzer.

1
Date of experience: Nov 19, 2025
The absolute worst courier

The absolute worst company. The only courier who believes they can just leave my packages at the foot of my garage and never come up to my door. Recently they smashed into my car on my driveway and will not take responsibility for it despite all the evidence… avoid using them at all costs!

1
Date of experience: Nov 14, 2025
Andrea
Terrible delivery service. Avoid.

Absolutely the worst delivery in Switzerland. I strongly suspect internal fraud. First time I've ever had a delivery company lose or take my package. Terrible tracking, no communication, no update via text/email/call etc. The evidence of delivery was someone else's signature on a piece of paper. The delivery vehicle never came near my house on the supposed day of delivery. Customer service would not even look into it. Strongly avoid use of this company. No issues with any of the other delivery services available here.

1
Date of experience: Nov 10, 2025

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