Review Time
We are very happy with Luis and Entretramites guiding us through the complex process of our taxes, being dual residents, receiving income from multiple countries, including the US.
I don’t usually write negative reviews, but after what I went through with this organisation, I feel genuinely compelled to warn others. Based on my experience, this company operates in a way that feels careless, unprofessional, and frankly, exploitative — almost like a scam. I spent 7 months working with entre tramites, through the autónomo visa process, and I deeply regret ever trusting them with something so important.
What I Experienced:
• Communication was painfully slow. I often waited over a week for basic answers, and even then, replies were vague, unclear, and unhelpful. Sometimes it was hard to believe I was dealing with legal professionals.
• I was passed between two different paralegals with no notice or explanation, which only added confusion and showed zero accountability or structure.
• I paid 300€ for the “business plan service”, expecting expert input from an economist. Instead, I was emailed a list of generic points to include — no guidance, no structure, no economic analysis. I ended up writing the entire plan myself with ChatGPT, and all they did was translate it. In my opinion, I was misled into paying for expertise I never received, essentially 300€ for a translator, not an economist.
• When complications came up, I was left completely on my own. More often than not, I relied on ChatGPT for answers I was paying professionals to provide.
• Despite trying repeatedly, I was never able to reach a real person by phone. Everything was online, and when I desperately needed human support, there was none.
• I even encountered clerical mistakes such as misspelled names and incorrect passport details, which is unacceptable when dealing with legal immigration documentation.
Outcome:
After 7 months of stress, uncertainty, and dead-ends, my visa was rejected due to incomplete documentation, something I expected this team to prevent. This experience turned my life upside down. Thousands of euros spent, my career on hold, months of anxiety and wasted time, being away from my boyfriend. The Generalitat specifically cited missing paperwork, which to me reflects the sloppy legal handling I received.
Out of frustration, I hired another law firm for a one-off consultation, and they gave me clearer guidance in one hour than this company did in seven months. They showed zero care or responsibility when my visa was rejected, no support, no solutions, nothing. If you can avoid dealing with this organisation, please do. I would never want anyone to go through what I did, particularly during something as life-altering as immigration.
Received an incorrect tax return for 2024. They failed to include necessary pension plans and ignored all my emails and communications. I strongly advise against using their services as their accountants seem to lack experience with the local regulations.
An outstanding firm! I had an insightful conversation about my move to Spain, and it was very enlightening. We now have a solid plan with practical advice, and I’m definitely planning to use their services for my relocation next year. The complexities of the law and visa processes now seem much more manageable. I also appreciate their straightforwardness—it really helps in setting clear expectations. Thank you for your assistance!
I arranged a consultation to better understand Spanish taxes and their impact on my overall tax bill if I retire in Spain. I shared general figures and questions beforehand. My advisor requested additional information prior to our meeting. When we began, he was well-prepared and addressed all my queries, even raising points I hadn’t considered. By the end, I received detailed notes and a spreadsheet comparing Spanish tax estimates to my expected costs in the USA. The consultation was worth every penny.
Had a fantastic meeting with my tax consultant before relocating from the USA to Spain. Very friendly, informative, thorough, and efficient. He answered all my questions. I can confidently say we found our go-to tax expert. Thank you for your time, and I look forward to future collaboration.
I've been a paying customer for two months, and I'm increasingly frustrated with the service and lack of progress. Initially, everything seemed efficient, but my experience has been the opposite. I received the contact details for my advisor and sent questions about the setup process, but there was a delay in responses. After some confusion regarding a bank account query, I experienced further delays with no updates. I had to chase for information multiple times, and the communication gaps were frustrating. Their outsourced support does not seem effective, especially given the time zone differences. The software for managing invoices was also inadequate. Overall, for the price I paid, I expected much more.
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Asesoría y Despacho de abogados en España para PYMES, autónomos, y extranjeros a través de nuestra plataforma 100% online. Descubre nuestro servicio simple, ágil y transparente. Lo más importante, los precios están fijos, por lo que no tendrás sorpresas.
