platinumshoecare.com

4.5
4.5 Based on 61 reviews

A business dedicated to customer satisfaction through shoe cleaning, repairs and customisation....

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Average Rating

4.5

/
5

61 Reviews

5 Star
75%
4 Star
13%
3 Star
5%
2 Star
2%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Andrea
The shoes I ordered are fantastic! Delivery times were exactly as promised, and the customer service

The shoes I ordered are fantastic! Delivery times were exactly as promised, and the customer service was excellent. I had accidentally ordered the wrong size, contacted them, and they resolved the issue very quickly. I will definitely be purchasing more items from them in the future. Highly recommended!

5
Date of experience: Feb 04, 2026
Louay Al-Samarrai
Firstly I was so appreciative of the fact that I was kept updated throughout my order being designed

Firstly I was so appreciative of the fact that I was kept updated throughout my order being designed and prepared, I was impressed that it was the owner talking to me not anyone else that made me feel like a valued customer! I was also asked what number I’d like on my Tony Carrol shoes which was also really great. What I received was mind blowing! I didn’t expect to get the signed CD in mine so when I saw that I just was totally blown away! I love this company and their really personal touch and customer outreach and I’ll be keeping an eye out for other shoes to order and buy! These guys are beyond five star!!

5
Date of experience: Jan 31, 2026
Sarabeth
From the moment I first heard about the custom Adidas collaboration with Tony McCarroll I knew that

From the moment I first heard about the custom Adidas collaboration with Tony McCarroll I knew that this would be an extra special gift for an extra special Oasis fan! Communication is everything. Dulton,the director sent updates with thoughtful care and responded efficiently to emails. Every detail of this entire experience has been such a delight. First came the packaging! Then all of the special signed details…and the shoes…they are SO soft followed by more details. Thank you for creating this one of a kind memento. They are more than just shoes they are a wearable experience.
Cheers!
Sincerely, Sara Jimerson Giglio

5
Date of experience: Jan 30, 2026
Wilfred Smith
Encountered some issues, but resolved

Faced a few issues during the process, but they were addressed after a few emails. The trainers are nice once everything was sorted.

4
Date of experience: Dec 11, 2025
Lanny Adams
Delighted with my limited edition trainers

I'm thrilled with my limited edition trainers. The seller kept me informed throughout the process, making for a fantastic buying experience. I will definitely purchase from them again. Many thanks! 👌

5
Date of experience: Dec 10, 2025
Kim M.
Thrilled with my limited edition trainers

I'm very pleased with my limited edition trainers. The seller kept me updated throughout the process, resulting in a fantastic buying experience. I will definitely shop with them again. Many thanks! 👌

5
Date of experience: Dec 10, 2025
Henry Gil
Definitely not again!

Never again.

1
Date of experience: Dec 02, 2025
Aaron
Not worth the price

Absolutely not worth the cost.

1
Date of experience: Dec 02, 2025
Murray H.
Disappointed with the shoes

I bought the shoes and was surprised that the stripes weren't painted on the inside. It looks strange and unfinished. I emailed about this but received no reply. Very disappointed.

1
Date of experience: Dec 01, 2025
Abigail Adams
Great site for shoe shopping

A good platform for purchasing shoes with helpful staff.

5
Date of experience: Nov 07, 2025

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