Review Time
I am extremely frustrated! My application for a new account for my limited company keeps getting rejected. I require an expense management tool for my online clothing and apparel business, yet they continue to deny my application without providing any explanation!
Three months have passed, and the company still hasn’t resolved my issue. They closed my account without a clear explanation. My remaining funds were transferred to an unknown bank account without my confirmation. I still have not received my money.
I initially faced a problem with my account due to an incorrect transaction. After reporting the issue, I received outstanding support, and the account has now been corrected. I am very thankful for the assistance that led to a satisfactory resolution.
Want to leave? Not so simple. It’s easy to sign up online, but if you wish to leave, you must speak with someone... only to find there’s no option to talk to a human. The chatbot engages, then a human asks the same questions, a ticket is raised, and you still can’t exit. The costs are high, and the service is lacking.
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