Review Time
I had a great experience working with this tour company. I had a limited budget for my Antarctica trip, and Celia Smith went above and beyond to identify tour options that suited my needs. She provided me with all the paperwork and information I needed. She kept me up-to-date on the checklist of forms that needed to be completed. She responded in a timely manner to all the questions I had. And I had a fabulous trip that I'll never forget! Thank you, Celia, for taking such good care of me!
Celia Smith was an amazing agent who stayed with us through all of our trepidation and flip flopping. She is the most patient agent out there who is also kind and considerate. Celia honored a discount months after she offered it and acted with the highest of integrity. To top it off our Antarctica cruise on Ocean Victory was spectacular amd exceeded all of our expectations5 stars all around. We couldn't recommend Celia and Polartours higher.
We decided to go for our adventure to Falklands, South Georgia and Antarctica with Oceanwide via Polartours and haven't regretted it. The crusie and the experiences on the way were mindblowing and the service, care and response time of Celia at Polartours just completed the great experience.
I chose this company because they had a good selection of destinations, and among them I found one that suited me perfectly. I received a quick response to my request, and throughout the entire trip I had a personal travel consultant whom I could contact with any questions and receive prompt answers. The trip went perfect, and now I know that I can recommend Polartours to my friends.
Excellent and very professional organization from the first contact with Polartours (Celia). Ushuaia Antarctica Classic Voyage was a really exciting journey with lifelong memories. Ushuaia crew provided remarkable services while team of experienced scientists completed all their demanding tasks and activities very successfully. I would particularly express my gratitude to Mr. Lucas Marti, Team Leader who managed all aspects of a complex navigation in a superb manner.
Awesome expedition trip with Ocean Albatros from 30th August till 10th September 2025. Programme very detailed and well planned. Expedition team lead by Marc Jansen supported by Captain Johan was super amazing. We saw many nights of auroras and several sightings of whales frolicking in front of us, the amazing pristine unspoilt beauty of Greenland and the various visits to Greenlandic homes to understand their cultures, Church worship and their history. The best expedition by far. Highly recommended to all my friends. Keep it up Ocean Albatros and Marc Jansen plus Captain Johan. We salute you all for the great job done."
It was really a great trip. It was My first cruise, and that went better than expected. Great booking and pre-trip service by Polar Tours, specially Celia! At the Ocean Albatros, the experience was just amazing: from the little greenlandic villages and 4 days of northern lights at the top deck, to the zodiac cruise in the middle of huge icebergs, and also an ESPECTACULAR Expedition team, lead by Mark, an incredible guy. Food at the ship was good, the room was super comfortable, the captain is also an incredible fellow, deeply passioned about his profession. Long story short, a trip never to forget, really amazing and safe adventures. Really recommend to everyone. I wasn't sure how it was gonna go when I booked, due to the lack of reviews (even on Youtube), but I can now say it is worth it. You have my true review here and I'll also make one on youtube!
In the end I didn’t Book the Trip with them for personal reasons. But the Communication with Celia and Bruna were amazing. Their transparancy, prompt response left a great Impression. I would love to book another trip with the girls in the future if possible.
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Unlike many other travel agents who sell trips to Antarctica or the Arctic, we are a team of true polar experts, each with extensive knowledge of the regions. We would love to share our wealth of knowledge with you, in order to enhance your experience of these incomparable destinations.
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