polinexa.com

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1 Based on 16 reviews

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16 Reviews

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ph hp
I purchased the nail grinder in December 2026 and was sent nail polisher instead and not the number

I purchased the nail grinder in December 2026 and was sent nail polisher instead and not the number i ordered. I have tried emailing them using the service email address. But it kept coming back as non deliverable. They said on the order email you could return items within 180 days, but you can not do this if you can not contact them.

1
Date of experience: Feb 18, 2026
Geoff Ball
A SCAM

Ordered nail grinder on Dec 16th 2025 for a price of£14.99 and received an invoice for £18.98. Actual payment taken via Paypal was £22!Item received as expected but does not work. Company initially offered a 30% refund which I declined by email but since then all attempts at email have failed as “undeliverable”. A scam. Will be claiming from Paypal

1
Date of experience: Jan 18, 2026
hennyc
My mother ordered one single .Was sent…

My mother ordered one single nail grinder .Was sent 9 and charged for 9 . No contact details available. AVOID AT ALL COST. Product arrived with Chinese instructions only . This product should be discontinued and the company shut down . Well dodgy .

1
Date of experience: Jan 09, 2026
PAUL MCKENZIE
If I could score zero stars,I would.

If I could score zero stars,I would.Tinpot,unprofessional excuse for a company,who give any excuse rather than a truthful reply.The nail grinders are over priced and really not all that good.That is when they eventually arrive.If you do fall for the scam,make sure you only buy one,as their 2 for 1 offer,and any other offer,are scams.Similar products can be purchased elsewhere at a more realistic price.

1
Date of experience: Jan 02, 2026
Elizabeth Johansen
Nail machines zero spares

Nail machines eventually delivered, can't get spare pads, polinexa does not respond, pretty useless, grab your money and go away!!???

1
Date of experience: Jan 01, 2026
Sue Elliott
nail clipper

I ordered a nail clipper, order came but it was only a polisher. Shan’t order from them again.

1
Date of experience: Dec 30, 2025
Mr Tony Hall
Total scam.

Total scam.. ordered a Nail grinder and they charged for postage after payment was agreed. The grinder arrived and it was not the one shown in the ad on Facebook. It was a tacky piece of plastic that stopped working after one attempt. I contacted them and they said they would offer a refund if I paid for postage( would have been around £13) . They offered a 30% refund and I wouldn’t have to send it back. I sent an email saying that 30% would be ok and I wasn’t sending it back. Been unable to contact them since and had to do a search to find them on Trustpilot. Luckily I paid via PayPal so I should be covered but I’m still contacting my bank to make sure that nothing has been attempted by them. Found out that they have taken two payments!!STAY AWAY FROM THIS COMPANY!!Just saw the same product under a different company name.. Cadryla. Same rubbish product under a different company. Beware…they may have changed their name as all my emails are bouncing back “ access denied”.

1
Date of experience: Dec 29, 2025
ph hp
Polinexa nail grinder

I purchased the nail grinder in December 2026 and was sent nail polisher instead and not the number i ordered. I have tried emailing them using the service email address. But it kept coming back as non deliverable. They said on the order email you could return items within 180 days, but you can not do this if you can not contact them.

1
Date of experience: Dec 29, 2025
Susan Romans
I ordered from this company

I ordered from this company, when I tried to email them the message couldn’t be sent. The tracking wouldn’t work either. I think I’ve been scammed! Don’t order from this company.

1
Date of experience: Dec 23, 2025
Mrs S Green
Don't order from this company

Ordered a water repellent spray after seeing an advert for this company. Money was taken from my account. But nothing has arrived. I tried using tracking number but it comes up Unknown.

1
Date of experience: Dec 22, 2025

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