poolewood.co.uk

4.5
4.5 Based on 21 reviews

We sell machinery and tools for woodworking, metal work, welding, airlines, pumps & washers by Charnwood, SIP, Scheppach, Fox, Tormek, Robert Sorby etc....

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Average Rating

4.5

/
5

21 Reviews

5 Star
81%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
10%

Filtered Reviews

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Review Time

Alanna W.
Great experience with my order

I ordered a dust extractor that was easily available at a competitive price. The online ordering was straightforward, and the item was delivered swiftly. I received regular updates about my order status, which eased any concerns. Excellent job by the support team!

5
Date of experience: Jan 08, 2026
LuLulamenace48
Simple ordering process

The ordering process was very straightforward, and they have a solid stock ready to ship right after the order is placed.

5
Date of experience: Jan 05, 2026
Cyrus Butler
Efficient dust extractor purchase

I ordered a dust extractor that was in stock at an attractive price. The online transaction was seamless, and it arrived remarkably quickly. I was kept informed about my order's progress, which eliminated any worries. Well done to the team!

5
Date of experience: Jan 05, 2026
Taran R.
Friendly service

I prefer to support independent businesses, but I felt a bit stressed having to follow up on my delivery multiple times. The representative I spoke with was knowledgeable about my order and consistently apologetic and positive, so I give 4 stars for the customer service! The item eventually arrived, although the packaging was damaged and some parts were loose in the external box. I believe this was due to the supplier's distribution rather than the service itself, and the product appears to be intact and functional.

4
Date of experience: Dec 08, 2025
Jake Masson
Good value experience

I had a positive experience at a competitive price.

5
Date of experience: Nov 06, 2025
Shahaf Adams
Very accommodating

The support was very accommodating. I called in the afternoon, and they managed to pack and dispatch the item in time for me to receive it the next day.

5
Date of experience: Nov 04, 2025
Honor Morris
Overpriced shipping

I felt taken advantage of. They charged over £10 for shipping a small item. This will be my first and last experience with them.

1
Date of experience: Sep 25, 2025
Swift delivery

The online ordering was easy, and the delivery was impressively quick at a competitive price.

5
Date of experience: Sep 22, 2025
Takunq79
Quick dispatch

Prompt dispatch, good product quality, and fair pricing. Well done!

5
Date of experience: Jul 19, 2025
Nick J.
Almost perfect

This would have been a 5-star review had I received a notification regarding the delivery date!

4
Date of experience: Jul 19, 2025

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