Review Time
I wanted to love this shop because the swimsuit quality was good, but the customer service is a massive red flag.
The Issue: The colors didn't work for me and the dress fabric was not as described.
The Run-around: I emailed promptly with my order number and product IDs, but received no clear instructions on how to get a refund.
The "Sketchy" Part: Instead of a standard return procedure, they told me they would come to my house to pick up the items.
I don't feel comfortable with how this business operates its back-end. If you value your time and security, I’d suggest buying your swimwear from a more reputable brand.
When the suit came I was surprised how amazing the quality was! I absolutely love it and the added skirt that covers the bottom is a bonus. I had an issue with the bottom being too small! I had ordered a medium, and being a US size 4 figured it would be fine. It was way too small. Customer service quickly shipped me the large bottom which was way too big! They have been amazing at helping me with this. I feel the medium must have been mis-marked, so they are shipping me, free of charge, a replacement medium!! Fingers crossed as this is my last attempt. I truly love the suit so I am staying positive!
I purchase a few items and saw that the reviews seemed ok. The tops didn't fit and the bottoms were fine. I asked to return and was offered a third of the cost. I declined and they provided me with info to return. When I went to return the items the cost for UPS was over $400! USPS was almost $200. I would never buy from them again. I'm now stuck with $250 worth of items that are worthless. They offered me a $110 credit
This is my first time buying from the company, and I am truly pleased with my choice. I'm heading on my first vacation in years and bought a lovely new bathing suit and cover-up. The quality is excellent, and the product matches the photo in terms of color and fabric. I had a sizing concern, and they addressed it immediately. Everything went smoothly. I will definitely return!
I reached out to the support team about a sizing concern, and they were quick to resolve it! I'm really enjoying the suit and can’t wait to hit the beach! It’s very comfortable, and the colors are vibrant and fun! I typically wear an XL on top, but after reading reviews, I opted for the XXL. It turned out to be a little too large, so I'm exchanging it for the XL. I will definitely purchase more suits from this platform!
I found this brand from a social media video, decided to try it, and was truly impressed! The quality of the swimwear and the dress I received is outstanding. I encountered a problem with two tops being too small, but the support team resolved my issue swiftly.
I stumbled upon a great online store with wonderful options at great prices. It was my first experience with online ordering directly from a website, and I felt a bit anxious! However, everything went smoothly: my swimsuit was dispatched within 24 hours, I received it yesterday, and I'm extremely pleased with it. Thank you very much for the excellent service and fantastic selection!
I've placed two orders with the company. The first one was successful; I ordered a Medium for myself, and it fit perfectly. For my next order, I chose a Large since the item was described as slim fit and suggested to size up. Unfortunately, it ended up being too large for me. However, the support team was excellent and offered a free exchange. I will definitely order from them again, as they truly support their products.
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Welcome to Popvil.com!
Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.
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