Name: poshpeanut.com
Telephone: 000000000
Rating: 4.7

Codie Parrish Guest

5 months ago

Excellent customer service!!

Date of experience: Oct 08, 2025

Ann Selas Guest

5 months ago

Outstanding Customer Service!!

Outstanding Customer Service!!! I reached out to Posh Peanut when I realized I was missing 2 items in my order. The package was delivered to my front porch damaged. Cherry responded promptly to me. I provided Cherry with the neccesary documentation.I was given a credit for an item that is no longer available and the other item is being replaced.I have been a customer of Posh Peanut for many years. My grandkids love their soft bamboo products.

Date of experience: Oct 04, 2025

Tiyada Kanongdatechat Guest

5 months ago

Needed to change my shipping address…

Needed to change my shipping address and they were able to help me change it. They responded super fast! Very satisfied

Date of experience: Oct 02, 2025

Tricia Carlino Guest

5 months ago

Horrible customer service

Horrible customer service. They use a company called Shopify for their orders and shipping. My package was delivered to the incorrect address. It's a former relatives home that passed away and now is vacant. Fed ex said only the shipper can recall a package and their customer service department refused to help stating once it leaves their warehouse it's not their responsibility. For what they charge you would think they'd take better care of their customers. I'm out $200+ now. Oh and this exchange occurred through email over two days because they deleted their customer service number.

Date of experience: Oct 02, 2025

Hailey Brasel Guest

5 months ago

Exceptional customer service

Exceptional customer service. I made and order then second guessed my size and emailed them right away, and they responded within 5-10 mins and helped me modify my order. YAY! Thank you so much

Date of experience: Oct 02, 2025

Michaela Sebeny Guest

5 months ago

I had a missing item and Cherry helped…

I had a missing item and Cherry helped me out very quickly for a replacement. She sent an updated email once the item was reshipped. Very pleasant and quick experience! Thanks Cherry and Posh Peanut!

Date of experience: Oct 01, 2025

Robin Campochiaro Guest

7 months ago

Posh Peanut's customer service is professional & understanding!

Posh Peanut's customer service is so helpful, I had a package that was lost, it was delivered to the wrong home so I emailed customer service. They were so helpful, professional and understanding to my frustration, which I truly appreciate. They were able to help solve the issue, this is the way customer service should be, a special thank you to Cherry.

Date of experience: Aug 04, 2025

Therisia Guest

7 months ago

Issue with gift card resolved

I was having an issue applying a gift card and the rep that I spoke to was very helpful and we fixed the issue

Date of experience: Aug 01, 2025

Lauren Kirchofer Guest

7 months ago

Posh Peanut customer service and…

Posh Peanut customer service and representative Cherry have been so helpful. They responded to my inquiry promptly and accurately. Very rare for online purchases in my experiences. It was very professional, helpful and much appreciated. Thank you!