Review Time
I purchased some beautiful Grinch Pajamas from Posh Peanut. On the first wear, the pant fabric tore in the groin area. It was a manufacturing defect or quality issue. I emailed their customer service people and within 1 day I received a message back saying they could help me. Because the product I bought was now out of stock, they offered me a store credit for the price of the Grinch Pajamas. No need to return the defective product. I was amazed at how easy they solved my problem. I wish more companies would be this competent at helping their customers. Because of the way they treated me, I will continue to purchase items from them. Special mention to a person named Queen, who assisted me. She was friendly and efficient. 5 stars for Posh Peanut!
I made an error with the shipping address when I placed my order. I sent an email to customer service and I received the reply within 20 minutes, which was a lot faster than I have received replies from other companies. They were able to correct the shipping address for me. Customer service was polite.
Posh Peanut is an outstanding company that truly stands out. I recently had an issue with a missing item in my order, and their customer service response was immediate, caring, and resolution-focused.I was thoroughly impressed by the speed and seamlessness with which they handled the situation—I have never experienced such a quick turnaround when reaching out to customer service before. They resolved the matter flawlessly and immediately made things right by promptly resending the missing item.I will absolutely continue to do business with this company. Their commitment to being communicative, prompt, and genuinely caring when addressing issues is what makes a great business.Beyond the stellar service, the quality of their clothing, blankets, and swaddle sets is truly unmatched. The adorable prints and patterns they offer are fantastic, and the products themselves are simply beautiful.
Posh peanut has excellent customer service! They were responsive in a timely manner and so positive when responding to my email. So helpful and friendly! Their product is excellent quality, washes well, and the patterns are amazing!!! 100/100 recommend!
I moved not looking ago and when I made my purchase the platform I was using reverted to my old address for shipping. I was able to contact the customer service and they updated my shipping address quickly so my purchase will come to the correct address.
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Baby Clothes by Posh Peanut are the perfect baby outfits for girls and boys. Shop baby swaddles, headbands, dresses, rompers, onesie's, and more. Shop now.
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