postcodelottery.co.uk

2.4
2.4 Based on 41 reviews

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Average Rating

2.4

/
5

41 Reviews

5 Star
40%
4 Star
4%
3 Star
2%
2 Star
13%
1 Star
40%

All Reviews

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Review Time

Charlie Foster
I have been with the post lottery many years,its an excellent thing to been with +ur helping do so m

I have been with the post lottery many years,its an excellent thing to been with +ur helping do so many things for charitys for people,i now do two tickets,,when i have had to phone them about advice,the staff are so helpful and plesent well done to all at post code lottery for everything ur doing

5
Date of experience: Feb 27, 2026
Gina
The money they raise for charity is amazing! Well done postcode lottery! Not only do you help good c

The money they raise for charity is amazing! Well done postcode lottery! Not only do you help good causes but you also change people's lifes if they win!
Customer service was great! The lady resolved my payment issue and was so pleasant and polite! And a free phone number too to speak to someone.
I love everything about people's postcode lottery and would recommend them.

5
Date of experience: Feb 25, 2026
SonyaMary
The lady I spoke to was so lovely - it was like having a conversation with a friend. We covered ever

The lady I spoke to was so lovely - it was like having a conversation with a friend.
We covered everything - I’m retaining my two existing lottery tickets and setting up a new one for my new address.
Many thanks and best wishes
Sonya

5
Date of experience: Feb 24, 2026
Vladislav Guminiuc
I'm happy with this company and the level of their service and communication with customers. May God

I'm happy with this company and the level of their service and communication with customers. May God bless them. Thank you for the warm experience

5
Date of experience: Feb 24, 2026
Timaloy
We were having issues claiming non cash prizes so rang the help desk and the chap we spoke to was in

We were having issues claiming non cash prizes so rang the help desk and the chap we spoke to was incredibly patient and helpful and ensured we got the prizes we wouldn't otherwise have been able to get. Thank you.

5
Date of experience: Feb 19, 2026
Charlotte Downes
Hayley the lady the dealt with our call was friendly professional knowledgeable and handled multiple

Hayley the lady the dealt with our call was friendly professional knowledgeable and handled multiple enquiries. Asset to the team at postcode lottery

5
Date of experience: Jan 29, 2026
Gillian Watkins
Absoluley 1st class help dealt with my issue so easy. I would like to say thank you to the young lad

Absoluley 1st class help dealt with my issue so easy. I would like to say thank you to the young lady she is doing a excellent job very bubbly and had time to talk
LOVELY LADY UNFORTUNATE I FORGOT
HER NAME.

5
Date of experience: Jan 29, 2026
Rosemary Hickling
Rang about increasing my tickets, Holly was ace. Explained everything about when my extra tickets ki

Rang about increasing my tickets, Holly was ace. Explained everything about when my extra tickets kicked in and listened to me waffling.

5
Date of experience: Jan 28, 2026
Barbara Ward Smith
The lady on the phone was very nice and considerate she helped me to sort my problem out ive been wi

The lady on the phone was very nice and considerate she helped me to sort my problem out ive been with the post code lottery since 2019 ive never won much but fingers crossed🤞

5
Date of experience: Jan 26, 2026
Davy Foster
Completely captivated by the lottery experience

I'm completely captivated by this lottery experience as it offers a chance to win anything from a £5 e-voucher or goodies to a share of £1,000,000 occasionally, along with thousands in daily prizes. Additionally, a portion of our £12 monthly contribution goes towards supporting numerous charities and causes that resonate with everyday people, making it a significant win even if you don't win anything.

5
Date of experience: Jan 01, 2026

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