Review Time
My fourth experience with this courier service has been extremely disappointing. I placed an online order on January 6th, and as of January 16th, I am still waiting. On January 13th, I checked the status and saw it was 'Enroute for Delivery.' However, the rider never arrived at my address and instead submitted a false report stating 'Customer Not Available,' despite not even attempting to contact me on my phone. On January 15th, the status was again 'Enroute for Delivery,' but by the evening, the rider submitted another false report citing 'Incomplete Address.' I'm incredibly frustrated with this service. The riders lack professionalism, and I would rate them 0.0000001% out of 100. You can verify my experience using Tracking #24365920029340.
I wish I could rate them even lower. Over the course of a year, I prepared a report. The delivery person arrived but insisted I come outside to receive the parcel, refusing to deliver it to someone else in the office. Since I was out of town, I couldn't accept it. Even after offering to pay extra, they returned the parcel after more than a month. This failure led to a loss of 1.1 million, affecting my efforts and investment significantly.
The service was very poor. The staff were unkind and unresponsive, providing no updates. My messages were ignored, leading to unnecessary stress. This level of service and communication is unacceptable. The company needs to improve staff professionalism, ensure timely responses, and provide regular updates to customers.
The service provided was woefully inadequate. The delivery was poorly organized, and the rider's behavior was unprofessional. There was a lack of accountability and clear communication throughout. I will not be using this courier again and cannot recommend it to anyone.
This service is a complete disaster and should be avoided. They failed to deliver a parcel and refused to respond to numerous emails and complaints. The customer support is virtually non-existent, leading to immense frustration. They also charge arbitrary fees for cash on delivery without any explanation. This service is unprofessional and unreliable. Avoid at all costs.
My experience with this service has been extremely disappointing. It has now been 15 days, and my parcel has yet to arrive. The service quality is subpar, and the delivery personnel exhibit a poor attitude. This is unacceptable, and I strongly advise others to steer clear of this service if they value timely and courteous delivery.
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