powells.com

2.7
2.7 Based on 41 reviews

Powell's Books is the largest independent used and new bookstore in the world. We carry an extensive collection of out of print rare, and technical titles as well as many other new and used books in every field....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

41 Reviews

5 Star
29%
4 Star
7%
3 Star
12%
2 Star
5%
1 Star
46%

All Reviews

Filter Reviews

Review Time

Nozzixx51
Exceptional Purchase Experience!

I had an outstanding experience! I purchased a paperback titled "THE OREGON TRAIL DIARY OF ESTHER BELLE HANNA 1852" and was genuinely impressed with the quality. The shipping was prompt, and the cover featured stunning graphics from an 1849 oil painting of FORT LARAMIE, while the diary itself felt authentic with a lovely glossy finish.

5
Date of experience: Dec 13, 2025
Sean Rogers
GREAT EXPERIENCE!

I had a fantastic experience! I bought a paperback titled "THE OREGON TRAIL DIARY OF ESTHER BELLE HANNA 1852" and was very impressed with the quality. The shipping was quick. The cover showcased beautiful graphics from an 1849 oil painting of the actual FORT LARAMIE, and the diary felt authentic with a nice glossy finish.

5
Date of experience: Dec 11, 2025
Jarrod Price
Wonderful Support

The service has been amazing in helping me find a specific book, and the process of acquiring it has been truly delightful.

5
Date of experience: Nov 18, 2025
Erin Anderson
Mixed Feelings on Selling Books

The website claims they will buy your books, but it also states that the payout is store credit only. Buying should mean receiving cash, not just credit to use on future purchases. Essentially, it feels like donating your books for a gift card instead.

3
Date of experience: Nov 07, 2025
Geoffrey Howard
Great Resolution!

I purchased a book on our final day in Portland and later discovered it was misbound. Although it took a few days for the service to respond to my email, the employee sent a replacement copy to my address at no cost and without delay. I truly appreciate their effort.

5
Date of experience: Jun 30, 2025
Consistently Excellent Experience

I've been dealing with this service for years, and I even enjoyed visiting their store in Portland some time ago. Their pricing is fair, and their product descriptions are trustworthy.

5
Date of experience: Mar 03, 2025
gogo5913224
Frustrating Experience as a Seller

I had a disappointing experience as a seller. They kept my packages for over two weeks and then offered much less than estimated. Some books were reported missing, and communication was very poor, with no responses to my emails.

1
Date of experience: Nov 18, 2024
Davina Rogers
Enjoyable Read!

I just finished reading a new book by a local author. I loved it! The story features a female protagonist on an adventure in unfamiliar countries with intriguing characters. The author has ties to the area and crafted an engaging narrative.

1
Date of experience: Jul 28, 2024
GTRGamesYT
Trust Issues with the Service

I find this service to be unreliable. They make promises regarding book conditions and buying used books but frequently change their policies and fail to adhere to them. Their book selection has worsened, and they rarely have what I'm looking for. The slow website is also a hassle. While they used to be decent, I can no longer trust them and have moved on to more honest sellers.

2
Date of experience: Mar 04, 2024
Juno Kelly
Shopping Cart Issues

Their online shopping cart isn't accepting payments through a popular service. After entering all my information, I encountered a blank page with an error message. I created an account and filled my cart, but the payment button became unresponsive. There were no helpful options or FAQs available, which was very frustrating.

1
Date of experience: Feb 11, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Powell's Books is the largest independent used and new bookstore in the world. We carry an extensive collection of out of print rare, and technical titles as well as many other new and used books in every field.

  • language https://www.powells.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More