pragnell.co.uk

4.6
4.6 Based on 21 reviews

Founded in 1954, our showrooms in Stratford-upon-Avon, London's Mayfair, and Leicester offer exquisite masterpieces, fine jewellery, engagement rings, antiques and bespoke jewellery services, and, as an Official Retailer of Rolex and Patek Philippe, the s...

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Average Rating

4.6

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Lol Will
I would highly recommend a visit to Pragnell in Leicester, if you have something special in mind. Fr

I would highly recommend a visit to Pragnell in Leicester, if you have something special in mind. From the initial phone call, to attending my appointment and finalising a purchase, the whole process was a very slick operation.
All the staff members were, very friendly and nothing was too much trouble. My sales person Dermot Ray, was very professional, knowledgable but most of all nothing was too much trouble. I can say from start to finish, he made the experience of shopping at Pragnell’s 10 /10.

5
Date of experience: Feb 13, 2026
Lol Will
I would highly recommend a visit to Pragnells, Leicester.

I would highly recommend a visit to Pragnell in Leicester, if you have something special in mind. From the initial phone call, to attending my appointment and finalising a purchase, the whole process was a very slick operation.All the staff members were, very friendly and nothing was too much trouble. My sales person Dermot Ray, was very professional, knowledgable but most of all nothing was too much trouble. I can say from start to finish, he made the experience of shopping at Pragnell’s 10 /10.

5
Date of experience: Feb 12, 2026
Martin john Neal
Jonathan at Stratford was outstanding

Jonathan at Stratford was outstanding. I had had an issue with another store but he sorted the issue quickly and professionally. Thank you Jonathan

5
Date of experience: Feb 06, 2026
Allister
An Outstanding Experience

I went into Pragnells in Stratford with the hope of getting a new watch and had perhaps the best shopping experience I've had to date, incredibly welcoming from the off, I dealt with Connor who was so so knowledgeable about all the timepieces and couldn't of done anymore to help, even gave me a tour of the new showroom and workshop which are second to none! Walked out that same day with a brand new stunning watch and I can't wait to go back again for the next, really can't recommend these guys enough, it's absolutely top tier! Thank you!

5
Date of experience: Feb 05, 2026
Surrey Resident
Exceptional service from Sunil at Pragnell

Exceptional service from Sunil at Pragnell Jewellery in Mayfair today. From start to finish, the experience was professional, knowledgeable and genuinely personal. Sunil took the time to understand exactly what I was looking for, offered thoughtful advice without any pressure, and ensured every detail was handled really well. I wouldn’t hesitate to recommend Sunil and the team at Pragnell.

5
Date of experience: Feb 03, 2026
Daniel Guy
Patek Philippe Aquanaut & Sunil Madhvani.

When in London earlier last month I stopped by Pragnell and showed what I thought was a bad scratch on my PP Chocolate Chrono Aquanaut, Sunill Madhvani looked at it and god knows how made it all disappear, such a pro and such a kind man.I told him he was a magician, to which he responded now you need to buy me a watch, I said fair enough, I'll get another Aquanaut, he laughed and said, I might be a magician but I don't make miracles...!!!Great guy.

5
Date of experience: Jan 31, 2026
Matthew Williams
Platinum-plated watch buying experience

What amazing service from Mike, Sunil and Kirsty in the purchase of my new watch. Professional, friendly and courteous to perfection, and such a warm and friendly reception .

5
Date of experience: Jan 26, 2026
Mehrdad Ghanbari
Buying our Rolex watch from Pragnell…

Buying our Rolex watch from Pragnell Stratford Upon Avon was an outstanding experience! The General Manager Stephen Waldeck , and his team provided exceptional, professional, and friendly service from start to finish. They made the whole process seamless, informative, and enjoyable. Their knowledge, attention to detail, and genuine care for customers are second to none. Hands down, the best jewellers I have ever dealt with. I highly recommend Stephen and the team at Pragnell for anyone looking for an exceptional jewellery buying experience!Roshana

5
Date of experience: Jan 24, 2026
Amit
Expert Watch Advice

Had a great experience here. Dermot was incredibly helpful and provided expert advice on luxury watches. Highly recommend his expertise!

5
Date of experience: Jan 24, 2026
The beginning of the journey

Marc was very welcoming, very knowledgeable and incredibly patient. He took the time to show me various models and helped guide me to hopefully getting the first of a trio of my desired timepieces. The shop is truly amazing and Marc is a credit to the company. I look forward to the call to start the journey.

5
Date of experience: Jan 24, 2026

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Business Details

  • Founded in 1954, our showrooms in Stratford-upon-Avon, London's Mayfair, and Leicester offer exquisite masterpieces, fine jewellery, engagement rings, antiques and bespoke jewellery services, and, as an Official Retailer of Rolex and Patek Philippe, the showrooms represent the very best in luxury Swiss timepieces.

  • language https://www.pragnell.co.uk

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