presentmalls.com

1.4
1.4 Based on 11 reviews

Shop high-quality custom gifts at PresentMalls.com. Personalized keepsakes, unique decor, and more, shipped globally. Enjoy a VIP experience with every order....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

11 Reviews

5 Star
8%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
92%

All Reviews

Filter Reviews

Review Time

info service
I cancelled my order within your stated 2-hour cancellation policy and provided written proof. The o

I cancelled my order within your stated 2-hour cancellation policy and provided written proof.
The order was still processed and shipped.
The item was personalized, but your own policy states full refund if cancelled within 2 hours.
I would appreciate clarification on why this was not honored.

1
Date of experience: Feb 13, 2026
Cody
Sweatshirt

I bought a sweatshirt for Valentine’s Day and after buying it I was worried after looking at the reviews saying things were wrong and bad quality. When I received I was very surprised, the custom embroidery was really good and all the text was correct. The quality is not the best you will find but it didn’t feel cheap. Took about a week and a half to receive which is pretty good for it coming overseas.

5
Date of experience: Jan 20, 2026
James Cosgrove
DO NOT USED THIS COMPANY

DO NOT USED THIS COMPANYI bought an item off them and paid for a VIP service and express shipping .. this took a month to deliver .. item i received was bad cheap quality .. i tried to return this item for a refunf which they will not do and will not answer emails .. .. very bad quality items and even worse customer service

1
Date of experience: Jan 12, 2026
Steve Mushett
Stay away

Stay away, ordered 3X, got a small and font off center. Sent pics, did not care, very little communication. SCAM of a company

1
Date of experience: Dec 20, 2025
info service
I cancelled my order within 2 hours as your policy…

I cancelled my order within your stated 2-hour cancellation policy and provided written proof.The order was still processed and shipped.The item was personalized, but your own policy states full refund if cancelled within 2 hours.I would appreciate clarification on why this was not honored.

1
Date of experience: Dec 14, 2025
Simone Sicurella
Bad Quality (Shit Quality) Shipping…

Bad Quality (Shit Quality) Shipping from China (Yunexpress) - Shein, Temu. Dont buy by this scammers. 106 Swiss Francs, for 2 Hoddies in a bad quality, smell like Plastic.

1
Date of experience: Dec 11, 2025
Paul Turner
Just another rubbish American company

Goods not received even though tracking web site says it has. No matter the day arrived 2 days ago.No response to any emails. I would recommend you stay away from these shysters. Will attempt to get reimbursement via the courts. As this is the only language of doing business Americans seem to understand.

1
Date of experience: Dec 09, 2025
אירית פיינזילבר
Bad quality

Not as the picture. The quality is extremely poor!! The embroidered photos have almost no details — it’s impossible to even recognize what the images are. The hoodie itself is terrible quality, very thin, and not worth even half the price.In addition, I paid for shipping within 10 business days, and the package arrived after more than a month.

1
Date of experience: Nov 24, 2025
John Chatwin
Avoid avoid avoid

Honestly don’t both, got lured in by an instagram advert which showed really good quality items and when it arrived the quality is appalling and it’s been imported from china when the company is based in the states so is clearly just a drop shipping business. For the price I paid after waiting a month after delivery and receiving what I received. I would give 0 stars if I could.

1
Date of experience: Nov 18, 2025
Niccole Spasciani
Horrible company

Horrible company. I fell for it. I am not allowed to return an item that is made of a low quality fabric. I have written the company several times w/little to no response. Finally, received a response that I need to return it to an address that makes little sense to me. No return label provided. They push you so that you have to keep the product. I will take it to Goodwill or a thrift shop in the attempt it simply doesn't end up in a land fill.

1
Date of experience: Nov 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More