primenow.amazon.co.uk

1.4
1.4 Based on 61 reviews

com, Inc., doing business as Amazon, is an American electronic commerce and cloud computing company based in Seattle, Washington, that was founded by Jeff Bezos on July 5, 1994....

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Average Rating

1.4

/
5

61 Reviews

5 Star
8%
4 Star
0%
3 Star
2%
2 Star
7%
1 Star
84%

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This Morrisons delivery (via Amazon) contained the most bizarre substitution I've ever had the misfo

This Morrisons delivery (via Amazon) contained the most bizarre substitution I've ever had the misfortune to receive. Persil washing liquid was apparently unavailable, so instead they send ... yes you guessed it, a Chicken & Mushroom Pot Noodle!!

2
Date of experience: Feb 17, 2026
This Morrisons delivery (via Amazon)…

This Morrisons delivery (via Amazon) contained the most bizarre substitution I've ever had the misfortune to receive. Persil washing liquid was apparently unavailable, so instead they send ... yes you guessed it, a Chicken & Mushroom Pot Noodle!!

2
Date of experience: Feb 13, 2026
UK Media Warrior
Amazon Morrisons Review:

Amazon Morrisons Review:Terrible, simple as that really. I like Morrisosn to go shop in their store, but for online delivery they have always been crap. Items either out of date on the day of delivery or the day after. Half the items you order don't arrive. And that's before you try to order on Amazon!I just tried it through Amazon as they sent me a code but gave up in no time. It was taking forever for pages to load up, a lot of the items don't have ingredients listed, and the selection was worse than I remember it being directly through the Morrisons store page itself.I'm going to stick with Tesco for online delivery, the best of all the main supermarkets if you want your food delivered on time and if you want to get what you ordered.

1
Date of experience: Feb 10, 2026
Dragonfly
I have been with Amazon Prime for years…

I have been with Amazon Prime for years and I simply cannot believe the bad reviews on Trust Pilot because Amazon have been consistently good in every department. Delivery is incrediblt, order one day get it the next with many things. If there is a problem Amazon Customer Service is second to none and they sort it out immediately and courteously. I ordered a cordless vac which after useing twice had a smell of burning. Amazon refunded immediately and sent me a KNIGHT 10 which has turned out to be brilliant with a long battery charge which is great. I have NEVER EVER Had any problems when ordering anything through Amazon. and I know my order is safe with them which I why I would always order through them as a first choice. How can anyone give a bad review to a firm which consistently delivers first class service at a reasonable price.

5
Date of experience: Feb 07, 2026
Derek Smith
It's time to move away from amazon

It's time to move away from amazon, I am a prime member, I payed the not cheap fee so as to get the promised next day delivery, not a load of fake information via text and emails telling lies as to where the delivery is, I'll explain, on Tues. I ordered a item there was a choice of 5 or 6, I chose a slightly more expensive one as it had prime next day delivery. On tuesday night I got email, your item has been dispatched, on Wednesday another email, item out for delivery, will arrive 17 45 to 19 45. sat waiting untill 22 00 no delivery. Another email item will be delivered tomorrow, to cut a long story short no delivery, more email late into night saying item defo on way but no delivery. Sat. Morning email tells me it will be delivered sometime over weekend. Am I supposed to sit in a total of 6 days waiting for amazon to meet thier obligations. As I said time to try temu and ebay.

1
Date of experience: Feb 07, 2026
HelenS
Swift delivery

I made an order at 11am and it arrived at 1pm almost complete but i was advised a refund was coming for a couple of missing items. I can’t really fault the service. I was a bit nervous as i had ordered then read the reviews here. Delivery lady was pleasant.

5
Date of experience: Feb 05, 2026
Mandi Schultz
Amazon Morrisons delivery missing with no explanation.

I ordered some groceries from Morrisons via my Amazon Prime account. When the order was only partially delivered the driver said the balance would be delivered but Amazon could offer no explanation for where the groceries were and whether or not I could expect them. The standard excuse is that they cannot answer because it was via another party. If I order from Amazon surely they should be the ones to resolve the issue instead of giving excuses.

1
Date of experience: Jan 23, 2026
The Morrisons APP via Amazon

The Morrisons APP via Amazon has had my iPhone frozen for almost an hour. Do not use. Nothing but problems. Ready to hit it off the wall!

1
Date of experience: Jan 19, 2026
Yvonne Wallace
Amazon don’t bother with Morrisons

Amazon don’t bother with Morrisons. Why would you partner with a company that are incapable of fulfilling online shopping orders?Amazon is fab. Morrisons are appalling. Most of my food went out of date on the day of delivery or the following day. I work 14 hour shifts and had energy to try and resolve this. My advice to anyone considering using Morrisons via Amazon for convenience, trust me and all the other reviews…it’s not worth iy

1
Date of experience: Jan 12, 2026
GILLIAN HELPS
An absolute shambles.

I ordered a home delivery as an emergency as I was running out of essentials, the weather was very bad, I am an elderly lady suffering from arthritis, and the other local supermarkets had no delivery slots available. The first thing to note is "You will not be disturbed when the delivery is made." Why not, especially if your order includes frozen items?I live in a second floor flat with a long path to the front door and although I looked out for the delivery van I didn't realise it had been until I saw the message, 1 hour after the delivery was said to have been made.I checked at the front door, no sign of my shopping. I called the contact number. The adviser said the delivery had been made and there was a photo on the confirmation email that had been sent to me, this photo would not open. They resent the photo which showed the order had been left at the wrong house. Eventually the adviser checked the address, which was next door to mine, another converted Victorian house which has a car park instead of a front garden. Most of the people in that building are out at work but fortunately I was able to get in and find my shopping, which could easily have been taken by a dishonest person.I think what probably happened is that the driver parked in the car park next door, in an area which I can't see from my flat, and just left my shopping there instead of going to the trouble of bringing it to my address. Having discovered my shopping I then had to bag everything, including heavy items like milk and juice, and carry it all the way round to my building then up four flights of stairs to my flat. I was stressed, exhausted and in quite a lot of pain by this time.On checking the food, I noticed the frozen prawns I'd ordered to be used in the future had begun to defrost (and of course they cannot be refrozen), the bananas were in a very poor condition, the sandwich baguettes had been replaced by sub rolls and the chilli sausages had been replaced by bramley apple sausages, which I already had in my order and didn't need a second pack.The main problems with this service are that if the driver doesn't even ring your doorbell, you're not aware that your food has arrived until you see the confirmation message or email, which in my case was an hour later. Also, you are unable to return any unwanted items, as you can with other store deliveries, as you never get to see the driver face to face. I have been given a £10 gift card by way of apology and the adviser was as helpful as possible, but as a result of my experience I will never use this service again and would not recommend.

1
Date of experience: Jan 08, 2026

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  • com, Inc., doing business as Amazon, is an American electronic commerce and cloud computing company based in Seattle, Washington, that was founded by Jeff Bezos on July 5, 1994.

  • language https://primenow.amazon.co.uk

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