eaton.com

2.5
2.5 Based on 8 reviews

6 Billion, founded in the United States with corporate headquarters in Dublin, Ireland and operational headquarters in Beachwood, Ohio....

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Average Rating

2.5

/
5

8 Reviews

5 Star
38%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
63%

All Reviews

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Review Time

Increase Hughes
Avoid this workplace if you're not part of the favored group.

I strongly advise against working here if you're not part of the favored group. As a young online student at the facility during early 2021, I faced severe harassment from a colleague in the paint line section. This individual consistently stalked me, inquired about my breaks, and shared my personal information with others. He had a troubling background and even boasted about violent acts. Despite reporting his behavior multiple times, I received no support from management. I eventually confronted him, but his aggression escalated, leading to threats against my safety. The harassment took a significant toll on my mental health, isolating me socially and academically. I relocated to pursue education elsewhere, but the impact of this experience continues to affect my life profoundly. I cannot recommend this workplace.

1
Date of experience: Jan 10, 2026
Conor C.
Exceptional Customer Support Experience

The customer support team is outstanding and sets a benchmark that many could aspire to. They are consistently helpful, courteous, and professional, resolving issues swiftly without unnecessary delays. Their representatives are knowledgeable and focused on providing solutions, making every interaction smooth and reassuring.

5
Date of experience: Dec 19, 2025
Poussin_Magique57
Quick and Effective Technical Support

I encountered issues connecting a PIR and door switch to a wired security system. I reached out to technical support on a Friday afternoon and received the necessary information by the end of the day, allowing me to complete the installation over the weekend. The quality of their support truly reflects the standards expected from a large company, standing out from the typical AI chatbot experience.

5
Date of experience: Aug 08, 2025
Trudy
Home alarm products that really haven't worked...

The home alarm products have been ineffective since installation. The installer showed little interest despite my numerous calls, and the manufacturer avoids direct communication with me as a customer. I recommend avoiding these products entirely; they are low quality and simply don't function.

1
Date of experience: Feb 17, 2025
Stacy Howard
Avoid this workplace if you're not part of the favored group.

I strongly advise against working here if you're not part of the favored group. As a young online student at the facility in early 2021, I faced severe harassment from a colleague in the paint line section. This individual consistently stalked me, inquired about my breaks, and shared my personal information with others. He had a troubling background and even boasted about violent acts. Despite reporting his behavior multiple times, I received no support from management. I eventually confronted him, but his aggression escalated, leading to threats against my safety. The harassment took a significant toll on my mental health, isolating me socially and academically. I relocated to pursue education elsewhere, but the impact of this experience continues to affect my life profoundly. I cannot recommend this workplace.

1
Date of experience: Feb 10, 2025
mead9574
Lack of Customer Service Response

I intended to purchase a UPS and sought guidance on installing their software on Linux via CLI. However, I only received automated email responses stating that my request would be addressed within 48 hours. After 480 hours with no response, it seems the support team may no longer exist!

1
Date of experience: Oct 09, 2023
Grant Hughes
Disappointing Product Support

My battery failed just two months after purchase in January 2023. As of May 15th, I still have not received a replacement. I strongly advise against purchasing a UPS from this company, as they seem indifferent to product failures. Consider opting for an alternative brand instead.

1
Date of experience: May 15, 2023
Valentine P.
Pleasant Experience with Customer Interactions

It’s always a pleasure interacting with the customer support team. They respond quickly and professionally to emails, and I look forward to our continued collaboration in the future.

5
Date of experience: Mar 06, 2023

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Business Details

  • 6 Billion, founded in the United States with corporate headquarters in Dublin, Ireland and operational headquarters in Beachwood, Ohio.

  • language https://www.eaton.com

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