princessace.com

4.2
4.2 Based on 20 reviews

...

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Average Rating

4.2

/
5

20 Reviews

5 Star
50%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
31%

All Reviews

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Review Time

Lynne Gladwin
DO NOT BUY FROM THIS COMPANY.SHOCKING QUALITY. THEY WILL NOT ALLOW YOU TO RETURN AN ITEM. PRODUCT IS

DO NOT BUY FROM THIS COMPANY.SHOCKING QUALITY. THEY WILL NOT ALLOW YOU TO RETURN AN ITEM. PRODUCT IS NOT AS SHOWN. APPALLING BUSINESS TO DEAL WITH. AS SOON AS MY ITEM ARRIVED I REQUESTED A RETURN...SORRY WE DO NOT RETURN ITEMS. SAVE YOUR MONEY, BUY FROM A REPUTABLE COMPANY. I WILL BE REPORTING TO TRADING STANDARDS

1
Date of experience: Jan 30, 2026
Alexis Cooper
Beware of this website—it's a scam.

This website is definitely a scam. They use images from other brands and make returns nearly impossible. I ordered a pair of jeans (which I later found out were taken from another brand’s site) and they looked nothing like the photos. After requesting a return, I waited three weeks without receiving a return label. Like others have mentioned, they offered a minimal partial compensation. I pushed for a full refund, but now they have stopped responding to my emails. Their website claims they accept returns. AVOID this service; the clothing won't match the images and they won't uphold their return policy or provide fair compensation.

1
Date of experience: Jan 11, 2026
Rosalyn Hughes
Misleading images and descriptions.

The images and descriptions are highly misleading. The clothing appeared to be made of sturdy thick cotton with embroidery, but it turned out to be incredibly thin with a cheap print on the fabric. The size was incorrect, the color was not as expected, and the material was different.

1
Date of experience: Dec 25, 2025
Galton Fisher
Caution! This service is not trustworthy.

Caution! This service is not trustworthy. They sent me a damaged item and refused to provide a full refund. After numerous emails exchanged, they only credited me $20 from the $58 I spent on the faulty product. Additionally, I was forced to buy an item that was out of stock without any notification. I had to contact them first to address the missing items. Terrible and frustrating customer service experience!

1
Date of experience: Dec 23, 2025
Brooklyn Foster
Deceptive platform. Avoid ordering.

Deceptive platform. Avoid ordering. The positive reviews seem fabricated. We ordered a dress three weeks back and received no tracking information or emails. The contact number leads to a medical office!

1
Date of experience: Dec 08, 2025
pabloz7864
Stunning design, but the zipper is a letdown

The design is fantastic with beautiful patterns and vibrant colors. However, the zipper is a significant issue; it's of low quality and frequently gets stuck, making it hard to wear.

5
Date of experience: Dec 08, 2025
Maynard Sanders
DECEPTIVE website

DECEPTIVE website. Avoid making purchases. The positive reviews seem fabricated. We ordered a dress three weeks ago and received no tracking information or emails. The contact number leads to a doctor's office!

1
Date of experience: Dec 08, 2025
Donald Bell
Flirty and I LOVE it

This mini dress is very flirty and slightly see-through, just as depicted! Ideal for summer and beach getaways. The package arrived quickly.

4
Date of experience: Dec 02, 2025
Rami Campos
Excellent customer support

Excellent customer support! I appreciate how quickly they handled my order!

5
Date of experience: Dec 02, 2025
Delia
Found a loose thread upon arrival

I found a loose thread when it arrived. However, the customer support was very kind about it. They offered a discount and a small gift to compensate. Everything was handled well.

4
Date of experience: Nov 30, 2025

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