Review Time
Poor pre surgery diagnosis. No face time with doctor. Scheduling surgeries without informing patient. Excessive billing and poor communications. Incorrect/ inadequate/ Non comprehensive discharge summary.
I underwent kidney stone surgery and chose this service after speaking with a representative. The support team guided me through every step of the hospitalization process. You'll feel like you have family taking care of you with their assistance. I would definitely recommend this service. Thank you!
I recently had RIRS kidney stone removal surgery organized through the service, and I am thoroughly pleased with the entire experience. The procedure was expertly conducted, and I felt secure and well cared for throughout the treatment. I truly value their expertise and commitment. I want to commend the outstanding support from my coordinator, who guided me through every step and ensured everything went smoothly. The admission and discharge processes were well-organized and handled professionally. Overall, I am very satisfied with the treatment and care received. Thank you to the doctor, my coordinator, the service, and the hospital team for such a positive experience.
I recently had RIRS kidney stone removal surgery arranged through the service, and I am very pleased with the entire experience. The procedure was successfully carried out by a skilled doctor, whose expertise and professional demeanor made me feel secure and well cared for throughout the treatment. I truly value their dedication. I would like to especially commend the exceptional support from my coordinator. I had to reach out multiple times with questions and concerns, and he responded patiently and promptly each time. He guided me through every step, helped with all necessary arrangements, coordinated seamlessly with the hospital, and ensured there were no delays or confusion. His constant availability and clear communication made the entire journey stress-free for my family and me. The admission and discharge processes were smooth, organized, and handled professionally. Overall, I am very happy with the treatment and care provided. Thank you to the doctor, my coordinator, the service, and the hospital team for such a seamless experience.
I recently underwent RIRS surgery at a hospital arranged through the service, and I am extremely satisfied with the experience. The surgery was performed with great expertise, and I truly appreciate the skill and care provided throughout the treatment. I also want to express my gratitude to my coordinator. He clearly explained the entire procedure and ensured I felt comfortable at every step. The admission and discharge processes were incredibly smooth and handled professionally. The final amount was even lower than initially discussed, which was a pleasant surprise. Overall, I am very happy with the treatment and care received. Thank you to the service and the hospital for such a seamless experience.
I had a disappointing experience with the service. Their representatives made false promises and failed to deliver on commitments. They did not provide proper billing for reimbursement, and despite multiple complaints, there was no resolution. The service was unprofessional and misleading. I cannot recommend them.
I reached out through a social media platform to request an appointment with a doctor. The consultation was good, leading me to proceed with surgery. However, I was later informed by a consultant that the total surgery cost would be around ₹85,000–₹90,000, which I agreed to. The surgery went well, but the discharge process revealed a final bill of ₹1,03,719, which was shocking. When I questioned management, they irresponsibly directed me to my consultant. After waiting for clarification, I was told the difference was due to insurance deductions, and it would not be refunded. The consultant's tone was rude and unprofessional. No one from management addressed my concerns afterward. Overall, my experience with management was very poor, despite the good treatment from the doctor. I suggest choosing a hospital that is transparent and professional.
I recently underwent kidney stone removal surgery, and I was impressed by their coordination. My coordinator handled everything from insurance to discharge seamlessly. They referred me to an excellent urosurgeon who made me feel comfortable during my first meeting. The service ensured the best treatment and smooth insurance coordination, relieving me of any burdens. My family felt at ease as well. I had a significant stone removed with minimal incisions. I plan to have my next procedure with the service and highly recommend them.
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Pristyn Care: Multi Speciality Clinics for Elective Surgeries in India
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