Review Time
During the lifetime of this policy I tried to claim for an escape of water which destroyed my bathroom shower, the floor, the ceiling below. They sent a couple of rather shabby “inspectors” up from Glasgow, I swear they were just recruited from a mug shot book of Zombies they certainly didn’t seem to know what they were doing. AND I gave them coffee…..and they used our loo. They jumped about in the shower (YES THEY DID) and said the grout had come away from the base. Of course it had, you just JUMPED on it….
Apparently we weren’t insured because (get this) the builders hadn’t done a good job in the grouting. The house was 5 years old……So guys, when is an escape of water not an escape of water? What a CRAP company. We have renewed with another provider for half the (get this - Privilege tried to automatically renew at twice the previous premium despite having done NOTHING) cost and we ARE covered.
The repairs cost me £14000 - to say I was distraught is an understatement. Aviva have now bought this foul company out so Aviva will NEVER get my business.
The initial quote was higher than anticipated, but the company managed to adjust and match the lower quote without compromising the insurance coverage. The representative was very efficient and understanding.
When I first secured my car insurance four years ago, the rates were reasonable. Now, they rank among the most expensive, offering no advantages over other providers... It's worthwhile to shop around; I found another provider offering more coverage for a quarter of the price.
When I first signed up for my car insurance four years ago, the rates were reasonable. However, now they are among the highest, with no additional benefits compared to other providers... It's worth exploring other options; I found a provider offering significantly more coverage for a fraction of the cost.
The policy renewed automatically. Normally, I would compare prices before renewing, but with a holiday approaching, I forgot. I'm unsure how good a deal I received, but I'd prefer to have insurance than none at all. The company is one I trust; they were excellent the one time I needed assistance.
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