probiller.com

1.1
1.1 Based on 61 reviews

Probiller is an industry leader in online payment gateway services. Probiller credit card gateways are integrated with trusted and secured methods....

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Average Rating

1.1

/
5

61 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
97%

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Selma Baker
They think you won’t put them out on social media or contact bank because most would be embarrassed

They kept taking out 30s multiple time same day when I checked the site properly they had stated in small print so people would miss it (which I also did )that they’ll do an automatic rebilling of 30 every month not multiple 30s within the same day when I contacted them on chat support they wouldn’t even reply I had to email them telling them I will report this to get a reply and they told me that I bought this and that which I never I only authorised £1 for the 2 day trial. They tried to tell me to go on chat support if I think I deserve a refund and I had to email them back saying I don’t have time to sit around all day waiting for them to reply I also stated that I have a huge amount of followers and I will be putting this out on social because I’m not embarrassed to tell anyone I used this site , I also stated to them that they’ve got my email so they can do a refund without asking me for any other details and guess what they wrote back automatically saying they’ve cancelled my membership and have processed my refund so I’m thinking why would u tell me to go on chat support when u could have done it all along by email. I think that they think if they take your money you’ll be too embarrassed to report it so they take the p*ss and take more and more.So if u want ur refund back do what I did email them instead saying that and also contact ur bank.

1
Date of experience: Oct 17, 2024
Ebenezer Parker
I would’ve given zero stars but unable…

I would’ve given zero stars but unable to. Don’t waste your time with this billing company or any associates account. Scam artists! Refuse refunds for unwanted subscriptions.

1
Date of experience: Aug 28, 2024
Leroy S.
Probiller are a con company

Probiller are a con company. Do not take my word for it just look on Trustpilot - to get a 1 star rating by 96% - YES - 96% say BAD - that is by design and not by accident. They are bordering on criminality so many complaints of money being taken and NO access to the sites the custonmer paid for. The CEO John Patrick based in Canada displays an email to try and portray he cares - you email him and it comes back undelivered as it is a Mickey Mouse email which so many CEOs use to try and display they care when in fact thy don't give a s*** and take a 6 or 7 figure salary by blatently ripping off hundreds if not thousands of people. If ever you see Probiller associated with ANY subscription do NOT subscribe - you will lose your money

1
Date of experience: Jan 04, 2024
Naomi
Scam company

Scam company. They will let you sign up with no issues, then to cancel you have to chat them online and they keep you on chat indefinitely (CURRENTLY WAITING 1 hour just for them to get back to me instead of letting me cancel with a buttoN) 1 HOUR!!!! AVOID!!! DO NOT GO WITH ANY WEBSITE THAT USES THEM!!! NOT WORTH IT!!! TURST ME

1
Date of experience: Jan 03, 2024
Dirk Scott
How is this legal

How is this legal. Took money from my daughters account without her purchasing anything then when called them for a refund and denied taking any money. Would not put in writing that they hadn't taken any money. Should be shut down.

1
Date of experience: Nov 30, 2023
Niall Anderson
Probiller is ran by rude and illiterate scammers

Eveything about probiller is complete garbage. Their attitudes are rude and they have no interest in helping customers, they only care about selling you more years of website access or lifetime memberships you dont want, and if you refuse to pay more for more time you dont want when they constantly lock your access to websites you already paid to have months and years of so called unlimited access for, they will not unlock access to the sites you already paid for and rudely disconnect you from chat after struggling to stay calm and courteous to a totally illiterate scumbag like lana. Another instance recently, I joined a site on holiday sale discount, and there's a checkbox to join a garbage site I never heard of and had absolutely zero interest in joining especially when it's almost 4x the price of the site I intended on joining. I made sure the box was unchecked to join their crappy partner site I didnt want to join, and guess what? THEY JOINED ME AND CHARGED ME ANYWAY! To my dismay, I then saw the payment processor was the jerks at "probiller" again. Hoping I would connect to somebody that wasn't Lana or an illiterate dirtbag scammer like Lana, I waited 30 minutes to connect to a chat support who claimed it was my fault I joined the crap site that I didn't sign up for and legally they cant' refund me for partially used memberships and charges on my account is at the customers discretion or some total bull**** like that. Funny seeing complete morons that are literally illiterate try to use big words and lie about legal mumbo jumbo and I told them what they're doing is actually illegal. I didn't partially use the site, I didn't use it AT ALL. I didn't sign up to join the side site, I made sure the box to join the bonus site at full price was NOT checked, so you guys signed me up to a site I did not want and charged me for something I should NOT have been signed up for. Then they tried to offer to give me 2 free months, I refused, then they tried to offer me less than half of what they charged me for as refund. Literally doing everything and anything they could to NOT give me my money back that they charged me to join a bonus site when the CLICK CHECKBOX TO JOIN BONUS SITE box was NOT CHECKED!I wasted hours and chatting with these scumbag scammers in text chat, over multiple different problems with multiple different websites they're associated with. Their phoneline rang for over 30 minutes before someone finally picked up and kept saying hello hello like they couldnt hear me, then hung up in about 5 seconds after I waited over 30 minutes for them to answer my phone call. I figured sending them multiple e-mails with pictures of the rude, unhelpful, illiterate "lana" and screenshots of receipts of purchases I made to have years of unlmited access to 1 of the sites they associate with, that they randomly keep blocking my access to, then try to keep selling me lifetime memberships fot $100s and $1000s of dollars like I would trust them with a single penny ever again.My advice is, dont trust probiller or join any pay sites that use them as payment processor. They will lock your access you pay for, then try to sell you extended memberships or extra memberships to other sites instead of just shutting up and unlocking my damn access to the sites I already paid for, and if you dont want to buy more membership time when theyre constantly screwing up your memberships you already paid for by locking and blocking access or reducing over a year off your multiple year membership for no clear reason, I still havent regained access to sites I had paid for years of access to, and I hadnt gotten 1 email response to multiple emails I sent a month ago besides their automated response bot emailed me informing me, WE HAVE RECEIVED YOUR E-MAIL. WE WILL CONTACT YOU WITHIN 5 DAYS. It's been over a month. Probiller is a total joke ran by illiterate scumbag scammers and what they're doing is illegal. DO NOT trust them or risk wasting your money on anything online that uses them as a payment processor!

1
Date of experience: Nov 24, 2023
Charlee Wilson
Next level scammers.

Next level scammers.they make cancellations very hard.

1
Date of experience: Oct 30, 2023
EB34
Well at the top of the probiller page…

Well at the top of the probiller page they brag about being rated excellent by trust pilot. I never visted the mbi-probiller people till after they stole, or knowing recieved my stolen info. I most certainly never signed up with them for any type of service. This is at best a stolen info wharehouse. There may be indeed people between them and the ones who stole my info. I was told they are obviously scamming and using stolen info, but linking them directly to the theft is hard, or so I was told. So yes do not engage them in any way but also keep your info as well gaurded as you can

1
Date of experience: Oct 27, 2023
Bobbi Barnes
Keep away and never use their services

To cancel a membership I had to spend half an hour chatting with someone.They ask you million questions,they offer you million things.It is just a headache to cancel something.When you buy something of course ,online and in seconds.This company is a scam.Keep away and never use their services.

1
Date of experience: Oct 25, 2023
Mandy Baker
I would give 0 starts if possible

I would give 0 starts if possible. I signed up for a trial of a website and was directed to probiller to cancel the trial before getting charged for a full membership. I canceled within the 2 days I was given, but I was still charged for a Full membership. I’m the charge was for MORE than the membership to the site was supposed to be, and I was charged another 3 dollar fee that was never disclosed AND I was charged twice for the trial fee. This site is pure BS never trust them.

1
Date of experience: Oct 24, 2023

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