Review Time
I had a great experience with Cocomelody's custom order! I had originally purchased two wedding dresses in their general sizes thinking it would be better for alterations, but found that alterations would be almost double the cost of the dress. I was given a partial refund when I reached out as one dress fit perfect but the other did not. I loved the look of the second dress so much though that I decided to give custom sizing a try...
And my stylist Ella was beyond amazing! From the start of my order she reached out for more specifics regarding my measurements having noted my previous order history. I did remeasure probably five different times and even sent pictures with tape measure across myself, but it was well worth the time as the new dress was resized amazingly! Minor alterations are still needed, but at a fraction of the original quote.
I would highly recommend custom sizing!
In 2021 I had my first bride with a Cocomelody dress. It was custom made, gorgeous and affordable by most custom dress standards. I began referring them frequently and even had the opportunity to work with them. They featured a few of my weddings on their blogs.In 2025, a bride of mine brought one of their listings to my attention because it seemed "off." She was right to be suspicious - this listing was clearly a photograph ran through AI to change the background and model's face. I did some further digging, and found that there are dozens of listings just like this on their website. On a simple Google reverse image search on a few of these photos, I found that Cocomelody was stealing designs from at least six different designers (likely more!)Over the past several months, I have been trying to get in contact with someone at Cocomelody to give me an explanation about this. I've only received one response from Ella with their Online Stylist Team who stated that "AI-generated images have become the mainstream standard in our industry, which is why we rely on them." As a bridal photographer myself, this is entirely FALSE. The bridal industry is not advertising with AI, because that would be fraud. Ella completely ignored half of my email, which was asking for confirmation if they are partnered with these brands whose dresses they are showing in the suspicious listings. After half a dozen emails being ignored, I have taken it upon myself to reach out to those other designers. So far two of those designers have gotten back with me confirming that they have NO PARTNERSHIP with Cocomelody and that these listings are FRAUDULENT.This used to be a wonderful bridal company. Unfortunately, they have decided to change their ethics and have fake listings on their website. You can find some of the people who have fallen victim to these fake listings in the other reviews on their website, Yelp, and Reddit. DO NOT PURCHASE YOUR GOWN FROM THIS COMPANY.
I had a great experience with Cocomelody's custom order! I had originally purchased two wedding dresses in their general sizes thinking it would be better for alterations, but found that alterations would be almost double the cost of the dress. I was given a partial refund when I reached out as one dress fit perfect but the other did not. I loved the look of the second dress so much though that I decided to give custom sizing a try...And my stylist Ella was beyond amazing! From the start of my order she reached out for more specifics regarding my measurements having noted my previous order history. I did remeasure probably five different times and even sent pictures with tape measure across myself, but it was well worth the time as the new dress was resized amazingly! Minor alterations are still needed, but at a fraction of the original quote.I would highly recommend custom sizing!
I was really stressed when I placed the order, but I still had hope because my cousin had already ordered from this website. She told me it was reliable. Yesterday, I received my dress and it was absolutely stunning — even more beautiful in real life than in the pictures on the website. I’m so, so happy! On top of that, it was very affordable compared to prices elsewhere. Honestly, I’m extremely grateful. Girls, don’t hesitate — trust me!
They protect themselves with their return policy. No shoes can be returned. What happens when you order your correct shoe size, and the pair you receive is at least a size too small??? You eat it. $55 for shoes that were misrepresented! So, if you like throwing your $$ away, order here.
I never recieved the dress and my event has now passed. They shipped a 200 dollar dress with a shipping company that has a 1 star review with trust pilot. They keep saying it will come but has not provided a valid shipping number to confirm and wont give me a refund.
Please careful regarding return policy. They say you can return but make it difficult. The dress i purchased was lovely but simply the wrong size. I made sure to purchase a 'stock' size just incase it wasn't true to size. I tried to exchange it but do to hassle I'm out of time for the event I have. Frustrating
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CocoMelody is an international bridal brand providing high-quality wedding dresses, bridal party dresses, as well as accessories at affordable prices!
We are proud of our part in making wedding dreams come true for over 19 years. We look forward to helping more and more brides find their Dream Dresses without breaking the bank!
