Review Time
Collaborating with the team is a delight. Everyone, from management to staff, is always eager to assist, and no request is too much to handle. The design team is available to clarify details for our residents, ensuring a seamless process.
We have established an excellent working relationship with the team, and through resident feedback and consultation days, they have helped us create a strong and practical specification of products for our residents.
A recent project was a testament to this, following a review meeting with all parties involved and the positive comments received.
Keep up the fantastic work; I'm excited for our upcoming projects together.
I consistently work with a representative when ordering products from the company, and he is always incredibly helpful and informative. If there are any issues with a specific product supply, he promptly informs me and suggests alternatives or workarounds. First-class service from an outstanding individual. Thank you!
We typically work with a representative who is always exceptionally knowledgeable and dependable. Our products usually arrive punctually and in excellent condition 99% of the time. The rare issues are typically addressed swiftly and replaced. It's a pleasure to interact with the team. Thank you.
We rely on the company for our disability wet room adaptations. We consistently receive professional and supportive responses to ensure we have the right materials when needed. Our relationship with the sales team is excellent, as they are always eager to assist and advise.
I have been working with the company for over 5 years and have consistently received excellent service. Their products are high quality, reasonably priced, and offer a great selection for various adaptations. They strive to dispatch items promptly, and the local representative regularly checks in to ensure everything is running smoothly.
We have collaborated with the service team for several years on our Aid & Adaptation bathroom and wet room projects, and the experience has consistently been exceptional. The efficiency and professionalism of the sales team have ensured our projects run seamlessly, and their communication is unparalleled. I would like to specifically acknowledge a representative, whose expertise, responsiveness, and meticulous attention to detail have proven invaluable. Their support has enabled us to achieve high-quality results repeatedly. We also greatly value the ongoing assistance from the management, whose dedication and guidance over the years have further strengthened our partnership. The service remains a trusted, reliable ally, and we look forward to continuing our collaboration for many more years. Highly recommended.
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PROCare is the UK’s complete accessible bathroom and kitchen solutions provider, with over 24 years of experience manufacturing and supplying wet rooms, adapted bathrooms and adaptive kitchens. We partner with social housing providers, housing associations, occupational therapists and contractors to deliver every aspect of an adaptation project.
From our 75 000 sq ft facility in Wigan, we design, manufacture and supply a full range of specialist accessible products, working alongside leading brands. Our national OT‑led survey service, design support and in‑house manufacturing are backed by next‑day logistics - so projects run smoothly with just one order and one invoice, keeping things simple and cost‑effective.
As a family‑run business, care, collaboration and innovation sit at the heart of everything we do. Whether it’s creating a barrier‑free bathroom, a wheelchair‑accessible kitchen or a future‑proofed wet room, our purpose is clear: to make accessible, dignified living a standard part of every home, building and community.See more
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