Review Time
I had an amazing experience at Profil Optik in Hillerød. I had broken my glasses while in the mountains in Norway and struggled for days until I got back to Denmark. I urgently needed a quick solution, but every other shop I went to told me it would take at least a week or more to get new glasses.The kind lady at Profil Optik immediately helped me — she took the lenses from my broken glasses and fitted them perfectly into another frame I had with me, completely free of charge. She wouldn’t even accept any payment, just a handshake.It was a perfect job, done with professionalism and kindness. I truly appreciate her help and highly recommend this shop to anyone looking for excellent and genuine service.
I had an amazing experience at Profil Optik in Hillerød. I had broken my glasses while in the mountains in Norway and struggled for days until I got back to Denmark. I urgently needed a quick solution, but every other shop I went to told me it would take at least a week or more to get new glasses.The kind lady at Profil Optik immediately helped me — she took the lenses from my broken glasses and fitted them perfectly into another frame I had with me, completely free of charge. She wouldn’t even accept any payment, just a handshake.It was a perfect job, done with professionalism and kindness. I truly appreciate her help and highly recommend this shop to anyone looking for excellent and genuine service.
After a terrible experience with Synoptik, I booked an appointment for contact lenses with Profil Optic in Rønne. Two days before my appointment it was cancelled with no explanation, another appointment was booked for me at a very inconvenient time in the morning on a random date, no phone call no apology.I called and wrote to them but no answer. I will not go to the appointment nor contact them again. Its zero stars from me.My original appointment was Friday 1at 14.00 - lazy employees probably cannot be bothered to work Friday afternoon and do not provide any customer service for new customers. I can only conclude that the have no interest....
We were very happy with our experience — everything was quick, high-quality, and professional.Special thanks to Pär, who was extremely helpful and kind. Our child is very happy with the new glasses!Wishing you continued success in your work.
professional, individual approach to the clientgreat patience in listening to the client's needs and efficiently understanding their needsboth the examination and the selection of glasses went very smoothly and in a pleasant atmosphere
I love my new glasses!The staff in Norreport was very friendly and helpful. I felt very well taken care of when my sight was being examined, and when the moment to choose frames arrived they took time to show me different styles and find something that would fit me.I did miss a bit more transparency on how the total price for the glasses is built. It looks like they have time-limited offers changing quite often, and the price of the lense is also not stated somewhere visible unless you ask.
Wonderful staff and excellent customer service. On a visit from UK and accidentally broke my glasses while walking around Copenhagen. Visited Profil Optik to see if they could help. Very accommodating, sat us down with a coffee while they carried out a repair. After only a short wait my glasses were returned as good as new. When offered to pay was informed there would be no charge, they were happy they could help. Many thanks for the kind gesture.
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Profil Optik er en landsdækkende optiker-kæde, hvor fagligheden er i højsædet.
Vi prioriterer høj kvalitet og grundighed. Uanset om du køber briller, kontaktlinser eller solbriller så hjælper vi dig med at passe godt på dit syn. Velkommen hos Profil Optik.
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