promodirect.com

4.8
4.8 Based on 2.6K reviews

Promo Direct provides more than just quality Promotional Products, with thousands of satisfied customers and tremendous buying power. We keep our overhead low and buy at high volume for deep discounts on hundreds of top quality, brand name promotional pro...

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Average Rating

4.8

/
5

2.6K Reviews

5 Star
90%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Deb Quinn
Idriss was incredible. He really went above and beyond. I was under a strict deadline and no other c

Idriss was incredible. He really went above and beyond. I was under a strict deadline and no other company I called could help get me the promo items in time for my event. Idriss found items I could use, made sure we got a couple different designs to the designer, and helped me decide on what looked best. He followed up throughout the process to make sure I saw his responses, got my decisions in on time, and ensured that I received tracking numbers. He even followed up after delivery to confirm I received everything I needed. I have literally never received service like this before. Truly incredible. I'm so thankful.

5
Date of experience: Feb 02, 2026
Craig Cooper
Exceptional Support from Lupe!

Lupe provided outstanding assistance! I had numerous questions regarding the process and ensuring my shipment arrived promptly for our event, and she addressed all my inquiries. Lupe went the extra mile to guarantee my shipment was delivered on time. When I learned from the carrier that my package would arrive after the event, I reached out to Lupe, and she immediately coordinated with her team to resolve the issue! I told her she truly deserves recognition for her efforts. She was genuinely invested in ensuring I received everything on time, and everyone absolutely loved the tote bags! I can't express my gratitude enough for her dedication!

5
Date of experience: Dec 08, 2025
Exceptional Service!

The representative was fantastic! I had numerous questions regarding the process and ensuring that my shipment arrived on time for our event, and she addressed all my inquiries. She went above and beyond to guarantee timely delivery. When I learned from the shipping service that my shipment would be delayed, I reached out, and she quickly took action to resolve the issue. I truly appreciate her dedication to making sure I received everything I needed on time, and everyone loved the tote bags! Thank you immensely!

5
Date of experience: Dec 04, 2025
Antyss77
Disappointed

We were not satisfied with the quality of the puzzle. The pieces seemed to be made from a low-quality material. It was frustrating that the image for the puzzle was not included on the box as we had requested. When we finally received the image, it was printed on a regular sheet of paper and was so large that it had to be folded twice to fit in the box. Overall, we felt let down!

1
Date of experience: Nov 17, 2025
Pityoh
Attentive Customer Support

The customer representative was very attentive and assisted with the images and text for our product. She ensured that our product met our expectations and kept us updated on shipping.

5
Date of experience: Nov 13, 2025
Pepper Harris
Excellent Service and Quality

Outstanding customer service and high-quality products delivered swiftly and with care!

5
Date of experience: Nov 13, 2025
Lisa
Outstanding Sales Support!

The representative is exceptional! She will ensure you receive exactly what you envision and deliver it promptly.

5
Date of experience: Nov 12, 2025
Thomas P.
Great Promotional Items

I ordered promotional items and they turned out wonderfully. The quality is impressive, and the delivery was quick. I'm very satisfied with my purchase.

5
Date of experience: Nov 08, 2025
Harvey
Responsive Representation

Working with the representative was a great experience. She was responsive and took the time to understand my needs perfectly.

5
Date of experience: Nov 04, 2025
Japse
Impressive Service and Products

The highlight of my experience was my promotional products advisor, who was very responsive and helpful. The products I ordered turned out great, and I will definitely return for future orders.

5
Date of experience: Oct 29, 2025

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Business Details

  • Promo Direct provides more than just quality Promotional Products, with thousands of satisfied customers and tremendous buying power. We keep our overhead low and buy at high volume for deep discounts on hundreds of top quality, brand name promotional products.

  • email info@promodirect.com
  • call 18007486150
  • language https://www.promodirect.com

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