Review Time
It's the first time I've had proper up to the minute tracking and messaging. Really efficient.
I always get panicked by any other delivery system as they go astray, don't turn up at all, and quite often you are waiting in all day then have to go through the terror of reporting! Hived do a wonderful service and all electric delivery vans.
*****Fast, great service and delivery, *****
I got an email saying they were on the way, less than ten minutes later, delivered to my door and handed to me!! ( I’m on the third floor)
It makes a HUGE change!! other delivery companies are prone to chucking my parcels in the bushes outside my flat while , saying they had been delivered to a safe place as I’m out (when I am also in!)
In my view, this delivery service is outstanding. I ordered coffee capsules yesterday morning, and the package arrived within just 24 hours. The live tracking feature showing the driver's location, the remaining stops, and the estimated delivery time is truly impressive. The driver was also very courteous and pleasant.
The courier, a wonderful young man named Josef, truly deserves all the recognition and praise from his superiors. He called me just a few minutes before arriving to let me know he was close, which was incredibly respectful and thoughtful. His politeness and manners were remarkable. I've never experienced such an excellent delivery service before! Kudos to Josef!
The friendly staff contacted me via mobile during the delivery today. I was out at the time and informed him that our apartment buzzer wasn't functioning and that the front door should remain unlocked for repairs. He graciously left the delivery in the designated safe spot as instructed.
It seems the service has deteriorated since my last delivery about four months ago. They didn't make an attempt to deliver yesterday, stating they would deliver today. However, nothing has been sent out, so now it's a gamble whether I will receive my parcel. I had higher expectations from this company.
Outstanding service with great communication throughout the entire process and very quick delivery. The driver made sure to leave my parcel in the designated safe location, unlike many other deliveries that are often just dropped on the front step.
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There’s parcel delivery. And then there’s HIVED. We’re building the most-loved delivery network at scale, powered entirely by electricity, for a delivery experience you can actually look forward to: fast, reliable and uncomplicated.
