pslogistics.com.au

1.4
1.4 Based on 113 reviews

P&S Logistics is your leading provider of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers. Our buying power and industry knowledge not only makes us one of the most competitive in the market, but...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

113 Reviews

5 Star
6%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
90%

All Reviews

Filter Reviews

Review Time

Artz Audio
We paid for 6–10 day delivery, and it has now been 20 days with no update on where our car is. There

We paid for 6–10 day delivery, and it has now been 20 days with no update on where our car is. There is no tracking available, and communication has been almost nonexistent. When we are able to reach someone by phone, the customer service is rude and unwilling to provide anything in writing. Our emails go unanswered. We still have no idea where our vehicle is. Extremely disappointing experience. I would never recommend them to anyone.

1
Date of experience: Feb 14, 2026
Anton Ramenaden
Bad service Order through online cake for a Birthday DELIVERY PERSON DID NOT CALL THE CONTACT PERS

Bad service
Order through online cake for a Birthday
DELIVERY PERSON DID NOT CALL THE CONTACT PERSON
ADRESS WAS WRONG AND I ASKED HIM TO CONTACT THE OERSON BUT HE DID NOT
AND MENTIONED THE ORDER IS DELIVERED??????????
No proper person to ask
No proper contact number to call
Keep proper staff to check
Bad service
I need my refund or DELIVERY THE CAKE

1
Date of experience: Feb 05, 2026
Damien Lewis
Transport Request Issues and Unresolved Charges

I requested transport on December 16th and reached out again on January 12th for pickup. They took my payment without providing a receipt, even after multiple requests. Eventually, I had to cancel, but they still charged me a $250 cancellation fee despite not adhering to their terms and conditions. Very untrustworthy.

1
Date of experience: Jan 16, 2026
Jayda Coleman
What Next?

A promised seven-day turnaround has now turned into four weeks with three missed pickup appointments. The staff are dishonest and avoid answering direct questions. I highly advise against using this service; it would be faster to transport your vehicle yourself.

1
Date of experience: Jan 08, 2026
Clarissa Butler
A Firm No from Me

Having used various car transport services before, I found this experience to be horrendous. The pickup was extremely late, and delivery dates were missed. Communication was poor, and I was hung up on multiple times. I ended up hiring a different service for pickup and delivery. I will never use them again.

1
Date of experience: Jan 07, 2026
Ryder
This is a Scam

This is a scam. I made a booking and paid in full on November 7, 2024. My car was dropped off at the depot on November 24, 2025, with an estimated arrival at the destination on January 6, 2026. After reading negative reviews, I tried to cancel my booking, but they demanded an extra $500 to transport my car or a $250 cancellation fee. Realizing I wouldn’t get a fair resolution, I disputed the charge with my bank. A family member had to collect my car. I regret not researching better before booking.

1
Date of experience: Jan 06, 2026
Tallulah Barnes
Avoid at All Costs!

Avoid this service! My sister paid extra to have her car transported from one city to another, expecting it to arrive in 5 to 8 days. The tracking number provided didn’t work, and she was often hung up on when trying to check on her delivery. Her car was stuck with no explanation, and it took a month to arrive, filthy and unkempt. The pickup location was in poor condition as well. I recommend finding a more reputable service.

1
Date of experience: Jan 05, 2026
Troestus
Zero Stars if Possible

If I could give zero stars, I would. They have kept my car in one location far longer than promised. The customer representative I finally reached hung up on me multiple times and was disrespectful. I now feel compelled to report my vehicle as stolen due to their lack of communication.

1
Date of experience: Dec 19, 2025
Kira Wright
Completely Unreliable Service

The service is entirely unreliable and unprofessional. My car delivery faced significant delays, calls went unanswered, and when I did get through, the staff were rude and unhelpful. There was a total lack of communication and accountability, which was incredibly frustrating. Trusting them with my vehicle was a mistake. I strongly advise against using this service as their level of service is unacceptable.

1
Date of experience: Dec 18, 2025
Stevie
Steer Clear of This Service

Avoid this service at all costs! Many other reviews echo my experience—extremely unreliable. I paid extra for a specific pickup day, but they failed to show up. When I inquired, the staff had no idea when the driver would arrive. Fortunately, my car arrived earlier than expected but with a broken key. After requesting compensation, I received no acknowledgment of the damage. I regret not heeding the warnings from prior reviews.

1
Date of experience: Dec 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • P&S Logistics is your leading provider of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers.

    Our buying power and industry knowledge not only makes us one of the most competitive in the market, but also gives you the assurance that your booking will be managed directly with the carrier on your behalf.

    With over 10 years’ experience, we understand the importance of quality service, delivering your vehicle safely and efficiently. See more

  • email info@pslogistics.com.au
  • call 1300513813
  • language https://pslogistics.com.au

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More