purplebricksmortgage.com

4.9
4.9 Based on 160 reviews

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Average Rating

4.9

/
5

160 Reviews

5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Sharrell Lawrence
Greg made sure everything was taken care of, mortgages are wild! So many things to do and think abou

Greg made sure everything was taken care of, mortgages are wild! So many things to do and think about, he simplified things and helped me make informed choices. He got the very best deal for me and went above and beyond what I received from my usual bank. Even offering the choice of using them if it worked out to be better. He works for the people not commission. Thanks Greg!

5
Date of experience: Feb 18, 2026
fran roode
Easy to talk to and reassuring. Step by step Ashley explained things and she took the worry off my a

Easy to talk to and reassuring. Step by step Ashley explained things and she took the worry off my already worried shoulders. I can highly recommend Ashley and also Emily for their clear comms, friendly approach and would highly recommend them to anyone seeking a mortgage. Thank you so much x

5
Date of experience: Feb 13, 2026
Violet
Exceptional Customer Service from the Start

From the very beginning, I can confidently say that the customer service and communication were outstanding. The team supported us throughout the entire process, keeping us updated at every stage. What I valued most was their dependability. Whenever I reached out for an update and they were unavailable, they always followed through with a promised callback.
They truly exceeded expectations with their customer service.
I cannot express enough gratitude for the assistance provided; they have transformed our lives by helping us secure a successful mortgage. I will always be thankful for the position they have helped us achieve. Without question, they will never disappoint you. With all sincerity, I recommend their services. They consistently prioritize your needs and deliver an exceptional customer experience.

5
Date of experience: Dec 28, 2025
Ricky Foster
Outstanding Team for Mortgage Assistance

I had the privilege of collaborating with the team throughout my mortgage journey, and I couldn't be more impressed. From beginning to end, they showcased exceptional knowledge, organization, and initiative. They communicated each phase clearly, answered all my inquiries promptly, and transformed what could have been a stressful experience into a smooth and manageable one. Their professionalism, meticulous attention to detail, and sincere dedication to assisting clients truly distinguish them. I am extremely thankful for their help and would wholeheartedly recommend this fantastic team to anyone in search of a dependable, skilled, and committed mortgage acquisition group. I eagerly anticipate working with them again when it's time for my re-mortgage.

5
Date of experience: Dec 01, 2025
Exceptional Service from Start to Finish

I cannot recommend this broker highly enough. From beginning to end, the service provided was truly exceptional. The representative was a pleasure to work with. The level of professionalism displayed was remarkable. Every interaction was characterized by clarity, expertise, and meticulous attention to detail, which gave me complete confidence throughout the process. Communication was excellent. The representative was incredibly quick to respond to all my queries, often getting back to me within minutes, ensuring I was never left waiting or uncertain about the next steps. This rapid, proactive responsiveness made the entire experience stress-free. Most importantly, all necessary tasks were handled efficiently and effectively, addressing every complication and piece of paperwork without any issues on my part, leading to a seamless and successful outcome.

5
Date of experience: Nov 30, 2025
Elisha Taylor
Exceptional Team for Mortgage Assistance

I had the pleasure of collaborating with the team throughout my mortgage journey, and I couldn't be more impressed. From start to finish, they were incredibly knowledgeable, organized, and proactive. They communicated each step clearly, responded quickly to all my inquiries, and made what could have been a stressful experience feel smooth and manageable. Their professionalism, attention to detail, and genuine commitment to assisting clients truly set them apart. I'm extremely grateful for their support and would highly recommend this fantastic team to anyone seeking a reliable, skilled, and dedicated mortgage acquisition service. I look forward to working with them again during my re-mortgage period.

5
Date of experience: Nov 28, 2025
Gorden Bell
Incredible Support from Mimmi!

Mimmi was outstanding; she was efficient, informative, and responded promptly. She secured a better mortgage deal for us than a previous advisor. As first-time buyers, her support and advice were invaluable.

5
Date of experience: Nov 28, 2025
Loretta Morgan
Exceptional Assistance from the Team

We worked with a fantastic representative as our main contact, who was excellent from start to finish. They managed everything daily and were always there to guide us through each step of the mortgage process. They took the time to understand our situation, explored every option, and ultimately helped us secure the best deal possible. Their dedication was evident, as they were happy to speak with us in the evenings and even on weekends when necessary. It genuinely felt like they cared about achieving the right outcome for us, which made a significant difference. A big thank-you also to the supportive team member behind the scenes. We can't rate the service highly enough. If you need a mortgage broker who is knowledgeable, patient, and goes above and beyond, this is the person you want on your side.

5
Date of experience: Nov 28, 2025
iTz_SharKoz71
Outstanding Support from Start to Finish

From our first conversation to receiving the keys to my new home, the representative was absolutely exceptional. They guided me through every step of the mortgage process with patience, professionalism, and genuine care. They explained everything clearly, making a complex process feel simple and manageable. Always available to answer my questions, they kept me updated at every stage. What impressed me most was their personal dedication; it never felt like just a transaction but like they truly wanted the best outcome for me. Thanks to their hard work and persistence, the process was stress-free, and I moved into my new home with confidence. More than just a mortgage broker, they were a trusted partner who genuinely cares about clients. I couldn't have asked for better support during this milestone.

5
Date of experience: Nov 27, 2025
Enyptos97
Exceptional Customer Service

The customer service provided was remarkable. Throughout the entire process, the team was incredibly helpful.

5
Date of experience: Nov 21, 2025

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