peppermoney.com.au

4.7
4.7 Based on 461 reviews

We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank l...

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Average Rating

4.7

/
5

461 Reviews

5 Star
86%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Booth
Frustrating Loan Application Experience

I applied for a loan and had to follow up by phone as their email instructions to 'reply to this email' went ignored. The problem arose because my bank does not utilize their online verification system, and they refused to move forward with my application. They 'generously offered to cancel my application'. I insisted they also remove my application from my credit report. After being on hold for 28 minutes, they asked for my identification again. When I inquired about proof of removal from my credit file, they stated they'd provide more details only after approval, which will never happen since they won't allow me to submit my bank statements via email. Based on other reviews, I feel like I dodged a bullet here. I won't consider using their services again.

1
Date of experience: Dec 22, 2025
Ted Morris
Assistance with my loan

The representative was incredibly helpful. Due to a life-changing accident, I can no longer work. They adjusted my biweekly payments. Thank you so much, wishing everyone safety and a Merry Christmas to all your families.

5
Date of experience: Dec 04, 2025
Sensitive to festive season needs

Sensitive to circumstances during the festive season.

5
Date of experience: Dec 04, 2025
Booth Price
Exceptional support in difficult times

The representative offered me outstanding support. After a life-altering accident, I can no longer work. They adjusted my biweekly payments. I'm very thankful and wish everyone safety and happiness. Merry Christmas to all of you and your families. Thank you.

5
Date of experience: Dec 03, 2025
Ezra Barnes
Fantastic phone support

Fantastic phone support, effortless in resolving my issue quickly. Great job by the team! 👍

5
Date of experience: Dec 03, 2025
Monty
Administration issues

Administration issues.....Charged an extra loan payment after settling the closing balance, early payout fee, and account closure fee.

1
Date of experience: Dec 03, 2025
Morgan Fisher
Quick resolution of my issue

My issue was resolved swiftly and easily, and the team was very understanding. Thank you very much! 😊

5
Date of experience: Dec 02, 2025
patasson11756
Responsive and reliable service

Responsive service, always someone available to answer the phone. Great job!

5
Date of experience: Nov 26, 2025
Davina Clark
Always willing to assist

Always willing to assist with inquiries, the best service I’ve experienced. Thank you!

5
Date of experience: Nov 21, 2025
Leroy Morgan
Excellent service for small businesses

Excellent service for small business owners. The representative was wonderful to work with, always quick and professional in their responses.

5
Date of experience: Nov 21, 2025

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Business Details

  • We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.

  • language https://www.peppermoney.com.au

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