Review Time
I have been trying to cancel with this company for years and they’re still billing me. Their supervisor Anne Super is a scam artist who calls herself a retention specialist by trying to claim you automatically enroll in a long term contract. I purchased the water unit wholesale complete with a signed bill of sale for $150 and they’re still trying to charge me $117/month on 2 year auto renewal contract and I could easily replace the filters myself. Even when I request to have it serviced, no one ever comes out or gets back to me. I highly recommend not doing business with them and outsourcing them by purchasing your own unit. It’s a way better long-term investment.
What made the experience great is that Regional Account Manager, Landaysia Lee, fulfilled the requested that I have been waiting on for a while with Quench Culligan. Our auditors expect our invoices to reflect the correct addresses the vendor is servicing. A previous rep stated that they couldn't change this because they couldn't find our city in the system which made it difficult for us. I needed this permanently updated in order to comply with our auditors requests. I'm hopeful that moving forward our invoices will reflect these changes, thanks to Ms. Landaysia Lee.
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Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.
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