quench.culligan.com

4.2
4.2 Based on 181 reviews

Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all....

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Average Rating

4.2

/
5

181 Reviews

5 Star
73%
4 Star
5%
3 Star
6%
2 Star
3%
1 Star
13%

Filtered Reviews

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Review Time

Janie S.
All went well with the first…

All went well with the first maintenance on the machine it is working great. I asked the technician 2-3 questions that he answered. In the future though I would like to be informed when the maintenance person will be coming.

4
Date of experience: Oct 13, 2024
Lauryn Patterson
The entire process was easy and pleasant

Scheduling a technician to come out for maintenance on our unit was easy. The technician arrived on the day and time scheduled. The technician was knowledgeable and friendly. The entire process was easy and pleasant with no issues.

5
Date of experience: Oct 02, 2024
Geoffrey Taylor
Ben Krause and Neil were awesome and…

Ben Krause and Neil were awesome and installed the machine quickly and efficient! Great customer service!

5
Date of experience: Oct 02, 2024
Rupert C.
Not Great

We started with a smaller water supply company that was acquired by Quench. Completely different experience. The Quench company only serviced our device after we requested multiple times. Our contract "auto" renewed and we had to pay even after the equipment was removed. We will never work with them again.

2
Date of experience: Sep 30, 2024
TF19
Great install of 23 machines

Technician Sean Main completed the installation of 23 units for us over the span of a few days and has been a great communicator during the process. Our site hosts challenging end-users and he has demonstrated superior sensibilities and tact while onsite.

5
Date of experience: Sep 26, 2024
Benson Walker
Great Service!

Great Service!Quench and Chas Hollis did a wonderful job with our expansion of services with Quench. Additionally, in all of the years we have used them up to this point; we have always been very happy with the company as well as the products offered.

5
Date of experience: Sep 16, 2024
Ethelreda
done right

The person wired up the water cooler properly.

5
Date of experience: Sep 09, 2024
Wilbert Parker
Adrian Sampson

Adrian Sampson is my account rep. Adrian does a great job for us paying close attention to detail and gives a great service.

5
Date of experience: Aug 18, 2024
Talitha Adams
I had a problem with a leak

I had a problem with a leak. This was a water purifier from the company quench bought out. So really wasn’t even their equipment. The leak caused damage to my hardwood flooring at my office. Quench sent someone out to assess the situation and took care of everything. I will be a quench customer for as long as I stay in business. This company truly takes care of its customers and my patients absolutely love this water system. I give quench a 10 out of 10!!

5
Date of experience: May 14, 2024
Carlene Reed
What I like is that I get fast service…

What I like is that I get fast service when I call for service or do online. What I’m not happy about is my machine malfunctioned and caused water damage in my business. A filter split and was spraying water out the back of machine which was in the corner so I couldn’t see the leak. It ruined my floating wooden floor. The repair told me to pour a claim in because your company has insurance to cover the damage. I called , the girl gave me a claim number and said I would be called in couple days. A month went by, when I called quench about it, no one would talk to me. Put me on hold and never took my call and no one ever called me back!!!! I had to go to my homeowners insurance to pay for the repairs!

3
Date of experience: Jan 29, 2024

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Business Details

  • Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.

  • email cdienstman@culliganquench.com
  • language https://quench.culligan.com

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