Review Time
I use Quintessentially mostly for restaurant and vacation booking and shows every now and then. Quintessentially organised my honeymoon and it was fabulous. The staff are usually responsive and efficient. The services are tailor-made and I am overall very satisfied with the level of client care.
Stephanie Allen is always so helpful, knowledgeable and professional. She investigated the option for us to do clay or cast in print for our newborn. She always delivers great suggestions. It is always a good range of suggestions so you always find what you are looking for.
Stephanie Allen is always so helpful, knowledgeable and professional. She investigated the option for us to do clay or cast in print for our newborn. She always delivers great suggestions. It is always a good range of suggestions so you always find what you are looking for.
I use Quintessentially mostly for restaurant and vacation booking and shows every now and then. Quintessentially organised my honeymoon and it was fabulous. The staff are usually responsive and efficient. The services are tailor-made and I am overall very satisfied with the level of client care.
I've been a member for more than ten years, and I recently came across some shocking reviews on this site. Instead of remaining neutral, I'd like to share my own experience if it helps anyone. While Quintessentially has room for improvement in several areas like pricing, technology, and after-office-hours service, the exceptional aspect lies in the way the service is delivered; a personalised service that almost every time predicts what you need when you need it. Each time I contact the team, they are happy to assist, regardless of the time of the day. The human connection is important to me, and it's something you truly experience here. Building friendships with other members outside of Quintessentially's events, for example, has been a rewarding experience over the years: good events, good networking. I find it remarkable. Call me old-fashioned, but there's nothing quite like the a traditional British-style service.Kind and caring individuals, offering great advice and care. Their classic (perhaps old-fashioned) approach may be why I've remained a member for so long, giving the service a charming, almost nostalgic vibe. It's just my perspective, and I hope it can help others too. If you're good at researching online and a bit perfectionistic, you might not need this membership. However, if you prefer saving time or relaxing while someone else handles a complex travel plan with “care”, then this is the service to choose.
I've been a member for more than ten years, and I recently came across some shocking reviews on this site. Instead of remaining neutral, I'd like to share my own experience if it helps anyone. While Quintessentially has room for improvement in several areas like pricing, technology, and after-office-hours service, the exceptional aspect lies in the way the service is delivered; a personalised service that almost every time predicts what you need when you need it. Each time I contact the team, they are happy to assist, regardless of the time of the day. The human connection is important to me, and it's something you truly experience here. Building friendships with other members outside of Quintessentially's events, for example, has been a rewarding experience over the years: good events, good networking. I find it remarkable. Call me old-fashioned, but there's nothing quite like the a traditional British-style service.Kind and caring individuals, offering great advice and care. Their classic (perhaps old-fashioned) approach may be why I've remained a member for so long, giving the service a charming, almost nostalgic vibe. It's just my perspective, and I hope it can help others too. If you're good at researching online and a bit perfectionistic, you might not need this membership. However, if you prefer saving time or relaxing while someone else handles a complex travel plan with “care”, then this is the service to choose.
Absolutely abysmal service. Imagine being a concierge service and treating your customers as if they should be so privileged to pay for your service. Working with these clowns is literally akin to being in the Stanford experiment. They are the embodiment of Stockholm syndrome, woo’ing you with all the offers which make you feel so special but when you opt for it they do the ol’ switcheroo “oh sorry not available…but…our supplier has this for a 5x markup”. I could literally ticketmaster £75 tickets whilst they sold it to me for £500. The £20k they charge is literally paid to plugging the hole in their ailing balance sheet, which they have used to deploy an army of 21 yr olds with the IQ of an olive pit in a bid to woo unsuspecting finance bros. I wish I had four hands so I could give this circus four thumbs down.
Absolutely abysmal service. Imagine being a concierge service and treating your customers as if they should be so privileged to pay for your service. Working with these clowns is literally akin to being in the Stanford experiment. They are the embodiment of Stockholm syndrome, woo’ing you with all the offers which make you feel so special but when you opt for it they do the ol’ switcheroo “oh sorry not available…but…our supplier has this for a 5x markup”. I could literally ticketmaster £75 tickets whilst they sold it to me for £500. The £20k they charge is literally paid to plugging the hole in their ailing balance sheet, which they have used to deploy an army of 21 yr olds with the IQ of an olive pit in a bid to woo unsuspecting finance bros. I wish I had four hands so I could give this circus four thumbs down.
Still waiting for a 5000 refund from these guys. Unfortunately because they are a UK company I was told that I would not be able to sue them easily.Basically they don't do your tasks (imagine waiting at the airport for a document they were supposed to fill out and missing your flight)maybe a ploy to get you to upgrade but instead i cut my losses and dumped 5k down the drain. If you have a personal assistant and they dont pay something on time you could lose thousands in fees and headache (isnt that the point of a personal assistant service?).They offered no refund even after using the service for only two weeks out of a year.
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For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity.
Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail.
As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services.See more
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